Administrative Clerks Supervisor

Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- **Work setting**:

- On-site customer service
- Management
- General office
- Business services
- ** Tasks**:

- Train workers in duties and policies
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Co-ordinate, assign and review work
- Supervise office and volunteer staff
- Project management
- Establish work schedules and procedures
- Collect and record administrative and service fees
- Co-ordinate administrative services
- Assign, co-ordinate and review projects and programs
- Work with mínimal supervision
- Carry out administrative activities of establishment
- Oversee and co-ordinate office administrative procedures
- Perform data entry
- Oversee payroll administration
- Provide customer service
- Review and evaluate new administrative procedures
- Hire and train or arrange for training of staff
- MS Office
- Plan, administer and control budgets for client projects, contracts, equipment and supplies
- Prepare reports and briefs for management committees evaluating administrative services
- Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
- Direct and control corporate governance and regulatory compliance procedures within establish
- Establish work priorities and ensure procedures are followed and deadlines are met
- Assist in the preparation of operating budget and maintain inventory and budgetary controls
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Plan, organize, direct, control and evaluate daily operations
- Assist in the planning and execution of financial statement audits
- Manage events
- Manage knowledge
- Manage the operations of a department providing several administrative services
- ** Supervision**:

- 1 to 2 people
- ** Computer and technology knowledge**:

- MS Excel
- MS Word
- Word processing software
- Spreadsheet
- MS Windows
- Mac OS
- Electronic mail
- Zoho CRM
- Google Drive
- ** Area of work experience**:

- Project coordination
- ** Area of specialization**:

- Strategy
- ** Specialization/experience (business sales and services)**:

- Negotiation
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- ** Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Ability to multitask
- Accurate
- Client focus
- Interpersonal awareness
- Values and ethics
- Adaptability
- Integrity
- Time management
- ** Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
- ** Financial benefits**:

- Registered Retirement Savings Plan (RRSP)
- ** Support for persons with disabilities**:

- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- ** Support for newcomers and refugees**:

- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- **Support for youths**:

- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
- ** Support for Veterans**:

- Provides awareness training to employees to create a welcoming work environment for Veterans
- **Support for Indigenous people**:

- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- **Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers phased re-entry options for mature workers who are returning to work after retiring