Breakfast Server

1 week ago

Victoria, Canada Oak Bay Beach Hotel Full time

The Oak Bay Beach Hotel, recently named **the #1 hotel in Canada** by Condé Nast, is known as both a luxury destination in Victoria and an amazing place to work In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff parties, awards, and more. If you are interested in joining our team then we have a fantastic opportunity for you.

**Breakfast Server - Snug Pub**

The Snug Pub is a high-end, casual dining environment within our luxury hotel. Servers are responsible for ensuring excellent customer service through being consistent, organized and professional at all times. Servers are expected to maintain a gracious manner with all guests and uphold our high level of service.

**Responsibilities**:

- Provide all guests of hotel with consistent service
- Motivate and engage team members to consistently deliver the best possible service to guests at all times.
- Actively lead by example in the Snug maintaining a supportive, positive and engaging profile
- Resolve guest concerns efficiently and courteously
- All other duties as assigned that will assist and support the mandate of the Hotel and its ongoing success.

**Qualifications**:

- Minimum 3 year serving experience in a similar environment
- Strong working knowledge of hospitality industry principles, methods, practices and techniques as they relate to pub service, specifically in a five-star environment.
- Highly organized, goal and results oriented with ability to execute plans and manage change effectively.
- Effective decision-making abilities coupled with sound judgment.
- Exceptional conflict resolution and objection handling skills.
- Evening and weekend availability is required.

**Job Types**: Full-time, Permanent

**Salary**: $16.75 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Morning shift
- Weekends as needed

**Experience**:

- Hospitality Industry: 1 year (preferred)
- Server: 2 years (preferred)

Licence/Certification:

- Serving it Right (preferred)

Work Location: In person

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