Customer Experience Lead
2 weeks ago
Requisition ID: 215303 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : Quebec : Longueuil Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Customer Experience Lead Longueuil Temporary
2 weeks ago
Longueuil, Canada Scotiabank Full timeRequisition ID: 164561 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Experience Lead **What you’ll be doing** Our Customer Experience Lead are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...
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Customer Experience Associate
3 days ago
Longueuil, Quebec, Canada TD Full time $23 - $28Work Location:Longueuil, Quebec, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:22,50$/$ ,33$/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
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Customer Experience Specialist
4 days ago
Longueuil, Canada Cleo Innovations Inc. Full timeCleo/Polara is a key player in commercial fleet electrification offering a dynamic and innovative working environment where the team actively contributes to the energy transition. At Polara, you’ll have the opportunity to take on exciting challenges, work on high-impact projects for various sectors such as public and industrial transport, and develop...
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Team Lead, Customer Service
1 week ago
Longueuil, Canada Scotiabank Full timeRequisition ID: 164436 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Team lead, customer service - 37.5 hours/South Shore **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers...
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Customer Experience Associate
3 days ago
Longueuil, Canada Scotiabank Full timeRequisition ID: 218853 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...
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Customer Experience Associate
2 weeks ago
Longueuil, Canada Scotiabank Full timeRequisition ID: 215308 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals....
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Customer Experience Associate
6 days ago
Longueuil, Canada Scotiabank Full timeTitle: Customer Experience Associate - Longueuil (30 hours/week)Requisition ID: 219123Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our...
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Customer Experience Associate
4 days ago
Longueuil, Canada Scotiabank Full timeTitle: Customer Experience Associate - Longueuil (30 hours/week) Requisition ID: 219123 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our...
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Customer Experience Associate
6 days ago
Longueuil, Quebec, Canada TD Full time $23 - $28Work Location:Saint-Hubert, Quebec, CanadaHours:18.75Line of Business:Personal & Commercial BankingPay Details:22,50 $/$ ,33 $/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
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Customer Experience Associate
6 days ago
Longueuil, Canada TD Full timeCustomer Experience Associate - Saint-Hubert, Qc - 37.5h Pay Details (Salary) 44,000 $ or (Hourly) 22.50 $ – (Salary) 55,400 $ or (Hourly) 28.33 CAD Work Location Saint-Hubert, Quebec, Canada Hours 37.5 Line Of Business Personal & Commercial Banking Job Description À TD Canada Trust, nous sommes le personnel de première ligne de la TD. Nous nous...
