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Manager, Regulatory Services
2 weeks ago
Under the direction of the Director, Legislative Services/Town Clerk, the Manager, Regulatory Services is responsible for the management and implementation of the objectives within the Regulatory Business Unit, including Regulatory By-laws, Property Standards, Parking Enforcement, Licensing, and Animal Control Services. Provides strategic planning, direction, recommendations and advice to senior management with respect to issues and regulatory compliance.
Job Requirements
**Credentials**
- University Degree in Public Administration, Public Policy, Business Administration, Law or a related discipline, or demonstrated equivalent combination of education, training and experience.
- Membership in the Association of Municipal Managers, Clerks and Treasurers of Ontario.
- Class G Driver’s license in good standing and a reliable vehicle for use on corporate business.
- Due to the responsibilities of this position, a Criminal Record Check satisfactory to the Town is required.
- Completion of professional training programs such as conflict resolution and project management preferred.
**Knowledge/Skills Required**
- Proven experience in a political environment with progressive leadership within a municipal/public sector environment, working collaboratively with elected officials, senior management and department officials and proven ability to establish strong stakeholder relationships.
- Highly developed leadership and management skills and experience in the areas of negotiating, team building, flexibility, leadership and development of staff including strong coaching and mentoring abilities.
- Thorough understanding of the democratic process in a public service environment including understanding of municipal and administrative law, different regulatory compliance networks and diverse communities; demonstrated knowledge of public policy development as well as corporate wide policy and program implementation.
- Broad knowledge of municipal administration and contemporary customer service orientation and practices.
- Demonstrated presentation, research, analytical and program evaluation skills and ability to prepare program evaluation, key performance indicators and metrics reporting.
- Excellent interpersonal communication skills and conflict resolution ability to collaborate and interact with individuals from diverse backgrounds and disciplines.
- Excellent conceptual, analytical, problem-solving, organizational, judgment, leadership and management skills.
- Thorough knowledge of budget preparation and management.
- Proficient in the use of MS Office (e.g. Word, Excel, PowerPoint and Outlook).
- Knowledge of applicable legislation, bylaws, legal proceedings and the ability to interpret legislation such as Accessibility for Ontarians with Disabilities Act (AODA), Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Occupational Health and Safety Act and the Employment Standards Act.
