Assistant Warehouse Manager

At Goldline Curling we are obsessed with developing and selling the absolute best curling equipment you can find anywhere on the planet. We are involved in this great sport at every level - through our various partnerships and sponsorships we contribute to grassroots development of the game; from ‘learn to curl’ programs, bonspiels, charitable curling events, major professional curling events, local clubs and elite level teams right through to our ‘United We Curl’ Initiative. From the first time a new curler steps on the ice, all the way to teams winning Olympic Gold, wherever there is curling, there's Goldline.

**Assistant Warehouse Manager**

**Primary Focus**

To assist the Warehouse Manager in managing the Warehouse/Distribution facility by coordinating the efforts of the Warehouse team and implementing operational business plans that meet all regulatory requirements, while ensuring that customer needs are met and revenue targets are met or exceeded.

**MINIMUM QUALIFICATIONS AND SKILLS**
- Minimum Post Secondary graduation in Business Related studies
- At least 5-years experience in a related role and environment, with at least 2 years in a supervisory role;
- Certified to operate equipment such as, but not limited to, Power Lift equipment: Raymond Reach Truck experience ;
- Working knowledge of Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) specifically, ShipHawk;
- Knowledge of LEAN working principles;
- Excellent knowledge of Shipping, Receiving and Warehousing processes
- Excellent ability to multi-task with good organizational and prioritization skills;
- Excellent ability to adapt to a fast paced, changing work environment which may include shift changes and product variation;
- Good level of tact and diplomacy re: dealing with Customer Service issues;
- Good written and verbal communication skills (English).
- Ability to work under moderate pressure to meet tight deadlines imposed by circumstances beyond own control.
- Team player able to relate with all levels of staff**I. MANAGEMENT/SUPERVISORY RESPONSIBILITIES (60%)**

**In conjunction with the Warehouse Manager**:

- manages the activities of all direct and indirect reports, to ensure the timely achievement of departmental goals and Key Performance Indicators within prescribed policies, procedures and standard business practices, while maintaining a team-oriented environment;
ii. liaises with Customer Service and other departmental managers to ensure orders are fulfilled in a timely and accurate manner; escalates issues outside own area of expertise and authority to the Warehouse Manager;
- recommends changes in staffing levels on a permanent and seasonal basis in order to ensure adequate staffing resources to meet the workload;
- schedules staff effectively in order to meet work flow demands, while optimizing salary budget;
- provides regular feedback in the form of departmental meetings, objective setting sessions, performance appraisals, coaching and counseling, discipline, training;
- provides regular motivation and mentoring to all staff to encourage on-going professional development for succession planning purposes;
- recommends the hiring and/or termination of all direct and indirect reports, in accordance with prescribed policies, procedures and legislative requirements;
- implements and oversees all Health & Safety policies and procedures, including utilizing 5 S housekeeping principles, ensuring a safe working environment is maintained;
- assists in establishing and implementing an operational business plan for the warehouse/distribution facility, in conjunction with the Warehouse Manager,

**II. **FUNCTIONAL RESPONSIBILITIES (40%)**

**Inventory Control** **(15%)**

**Performs a variety of inventory-related tasks to ensure accurate data is available for the fulfillment of orders and costing and valuation purposes. Duties include, but are not limited to**:

- Reviews stock levels daily and refills pick faces, as necessary;
- Records all moves within ShipHawk Warehouse Management System (WMS);
- Performs cycle counts as assigned;
- Participates in the annual inventory process;
**II. **FUNCTIONAL RESPONSIBILITIES (Continued)**

**Order Fulfillment** **(10%)**

**Picks and prepares all orders for shipping in a timely and accurate manner in**

**order to ensure customer needs are met and shipping costs are contained.**

**Duties include, but are not limited to**:

- Receives orders to be picked and processes from stock according to specifications;
- Uses Power Lift equipment to manage inventory;
- Assembles products as required and in accordance with assembly instructions;
- Checks Netsuite and ShipHawk for shipping specifications and accurately prepares orders and appropriate documents for shipping in accordance with customer requirements, ensuring product is packed utilizing the most effective methods for product protection and space conservation and ensures correct shipping labels are attache