Qc Lead Canada

1 week ago

Acheson, Canada Profire Energy, Inc. Full time

**QC Lead Canada**

The QC Lead Canada is responsible for overseeing the day-to-day warehouse operations of the QC Test Team based in Acheson, Alberta. This position’s primary focus is to ensure product quality, facilitate the RMA process, and deliver excellent customer service. The QC Lead Canada will report to the Director of Quality Control located in Acheson, Alberta.

**Responsibilities**:

- Coordinate with stake holders to determine and assign day-to-day tasks for the Acheson, Alberta based QC Testers.
- Ensure that products are tested, inspected, and compliant through incoming and outgoing inspections.
- Ensure that product returns and warranty claims are promptly documented, processed, and reported while maintaining appropriate levels of communication with the customer.
- Administrative tasks including One-on-One meetings, performance reviews, scheduling, hiring, timesheet approvals, training, etc.
- Oversee, audit, train, and recommend changes to QC policies, procedures, and programs as required.
- Assist with managing inventory and supervising quarterly inventory counts for assigned QC warehouses.
- Other tasks as assigned from time-to-time such as calibrations, panel shop projects, record keeping, reporting, analysis, etc.

**Job Qualifications**:

- 3 years experience working in a quality control role
- 2 years experience with reading, interpreting, and inspecting to engineered drawings & specifications
- High level of attention to detail
- Excellent communication skills
- Strong ethics and decision-making capabilities

**Desired Qualifications**:

- BSc or Technical Diploma in Business Operations, Electrical Engineering, Quality or similar
- Familiarity with ISO 9001, Six-Sigma, or other Quality Programs
- ISO Lead or Internal Auditor Certified
- Return and/or Warranty Administration experience
- Experience troubleshooting and repairing electronic products
- Familiarity with Profire products

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