Travel Customer Service Call Center Agent

4 days ago

Burnaby, Canada Odenza Vacations Full time

PUT YOUR FUTURE IN GEAR AND BREAKTHROUGH INTO THE FAST-PACED WORLD OF TRAVEL. - Do you enjoy talking on the phone? - Do you have proven problem-solving skills & a passion for customer service? - Are you a natural leader with the ability to inspire and motivate those around you? In one of the most competitive markets, Odenza Vacations Inc. located in Burnaby, BC adheres to a trend of steady growth and promoting 100% from within. As a member of our team, you will be involved in customer service, industry development, and public relations. We are looking for key players to join our team of Customer Service Agents with these specific qualities: - Computer savvy - The ability to provide superior Customer Service - A Passion for People - Competitive, goal-oriented team player that brings a unique energy to the workplace - Ability to "WOW" customers. - Thrive in an environment that is fast-paced, challenging and fun - Ambitious - Career oriented, searching for growth and advancement - Strong work ethic - Willingness to learn, exceptional student mentality - Excellent oral communication skills - Post-Secondary education *Must be a permanent Canadian resident living within the Greater Vancouver area with no restrictions. Compensation: Base salary + extended health benefits Job Duties: - Answer incoming customer inquiries - Record and modify customer information within the database - Engage with clients in a friendly and professional manner while actively listening to their concerns - Offer support and solutions to customers in accordance with the company's customer service policies - Other duties as requested Work remotely: - No **Job Types**: Full-time, Permanent Schedule: - 8 hour shift Application question(s): - Do you have a permanent residency status and are able to work in Canada legally? Work Location: One location

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