Customer Service

2 days ago

Newmarket, Canada Lotek Full time

**Lotek Wireless** is an award winning and world leader in the development, manufacture and marketing of fish and wildlife monitoring systems. Our innovative and internationally recognized radio, acoustic, archival and satellite monitoring solutions allow researchers to track animals, birds and fish of almost any size, in almost any environment.

Our craft is biotelemetry technology; our passion is the environment. We are committed to providing innovative solutions for a sustainable future. Whether an animal moves through a terrestrial, freshwater, marine or avian habitat, Lotek has a system to track it.

Leading researchers around the world rely on Lotek telemetry equipment and expertise. We are proud to be partners in fish and wildlife research being conducted in more than 100 countries - on every continent and in every ocean.

**_The Opportunity: _**

We are seeking a highly motivated **_Customer Service Specialist - Telemetry Technical Support_** individual to join our team in Newmarket. This role is specifically for the Wildlife Segment. You will have the ability to interact with professional staff and clients on a technical basis both in an office and a field environment.

**_Requirements: _**

This position requires an individual with a minimum of a Bachelor's degree in Engineering or Applied Science, or equivalent experience. Electro-Technologists with suitable experience will also be considered. Biological/Environmental sciences experience or Programming and embedded firmware development experience would be an asset.

**_Duties: _**

Develop a comprehensive knowledge of Satellite/GPS equipment produced and sold by Lotek.

Demonstrated ability to document, track, troubleshoot and resolve complex and time sensitive issues.

Maintain test equipment in good working condition.

**_What we Offer: _**

Competitive compensation and incentive package

Company paid Benefit Plan that includes life insurance, AD&D, Short and long
- term disability, health and dental care

Employee Assistance Program

Outstanding company culture including a Social Committee that organizes monthly events, contests, BBQ’s, and more.

Milestone Anniversary Awards

Paid holidays, sick leave entitlement and Bonus Day

Tuition re-imbursement

Training, support and collaborative teamwork

**_To apply: _**

If you are looking for an exciting new opportunity with a leading-edge company, please send us your resume.

Lotek Wireless Inc. is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs through the recruitment process.

Please note only those persons invited for an interview will be contacted.

To find more out about Lotek go to our Facebook, Youtube page or visit our website.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement

Schedule:

- Monday to Friday

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