Current jobs related to Customer Service Manager - Saint John - Irving Forest Services
-
Customer Service
5 days ago
Saint John, Canada Spicy Boys Full timeJob Description: Customer Service Representative **Responsibilities**: - Provide exceptional customer service by addressing inquiries and resolving customer issues promptly and professionally - Handle customers and provide accurate information and assistance - Maintain customer records by updating account information and documenting interactions - Process...
-
Customer Service Representative
2 weeks ago
Saint John, Canada BMO Full timeApplication Deadline:01/11/2026Address:2 King StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various...
-
Customer Service Associate
2 weeks ago
Saint John, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...
-
Customer Service Associate
2 days ago
Saint John, Canada Savers Value Village Full timeDescription Job Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
CSR (Customer Service Representative)
5 days ago
Saint John, New Brunswick, Canada Taco Boyz Saint John Full timeJob SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and be capable of providing exceptional service to our customers. This role involves engaging with customers via phone, email, and chat to address inquiries, resolve issues, and...
-
Tire & Service Advisor
1 week ago
Saint John, Canada Coast Tire & Auto Service Ltd Full time**Qualifications include**: - High School Diploma or experience in the field. - Previous sales experience in a retail environment; Tire & Automotive preferred. - Must be adaptable and possess excellent oral and communication skills. - Must have a positive attitude and an ability to utilize multiple computer programs in an organized manner. - Ability to...
-
Customer Service Representative
2 weeks ago
Saint John, Canada Circle K Full timeStore 6002028: 1700 Rothesay Road, Saint-John, New Brunswick E2H 2J4 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...
-
Customer Service Representative
3 days ago
Saint John, Canada Circle K Full timeStore 6002036: 1233 Loch Lomand Road, Saint-John, New Brunswick E2J 3V4 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...
-
Customer Service Representative
3 days ago
Saint John, Canada Circle K Full timeStore 6002033: 830 Loch Lomond Road, Saint-John, New Brunswick E2J 1Z2 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - **...
-
Food Prep/customer Service
2 weeks ago
Saint John, Canada Pomodori Pizzeria Full timeLooking for an outgoing, personable team player who enjoys working with food and providing great customer experiences. Preparing all ingredients for food service, making pizza, salad, coffees and gelato orders at time of order as well as preparing some packaged items. Duties also include cash management and cleaning to ensure those great customer...
Customer Service Manager
3 weeks ago
**CUSTOMER SERVICE MANAGER**
**The Opportunity**:
We are looking for a **Customer Service Manager** to join our team, based in at our Head Office in Saint John, NB.
As a Customer Service Manager, your goal will be to provide outstanding customer service to our customers by developing effective customer service procedures, ensuring best practices are followed and providing leadership and support to our team members
**Who We Are**:
Our team operates within highly technical, fast-paced, competitive businesses and is part of an integrated forest products value chain under J.D. Irving, Limited (JDI). Our goal is to play an integrated role in sustainably transforming our renewable forest resources into value-added products for today's consumer markets.
We are not just invested in forest products; we are invested in people. We know that our overall success is a combined effort, and we therefore strive to provide opportunities for our employees to learn, grow, and thrive. Being curious and focused on innovation is key to leading a successful team.
**Responsibilities**:
- The coaching, training and motivation of customer service team staff to ensure they are performing effectively.
- Work collaboratively with all team members to set goals that meet their respective development needs in conjunction with the needs of our business.
- Hiring and training of new customer service team hires
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Data entry, research and follow up as required to troubleshoot customer inquiries and problems.
- Supporting the Sales and Logistics functions for our mills.
- Analyze business or operating procedures, processes, and workflow to improve efficiency.
- Comfortable interpreting sales metrics
**Qualifications**:
- Education required: Degree in Business Administration or two-year post-secondary education.
- Years of Experience: 3-5 years’ experience in customer service manager role
- Strong communication and organizational skills
- Ability to effectively manage multiple assignments and shifting priorities.
- High energy level with thorough attention to detail
- Experience with Majiq and Cognos is considered an asset.
- Proficiency with MS Office Suite (MS Excel essential)
- In-depth understanding of sales principles and customer service practices
**We have**:
- More than $400Million invested into improving and growing the future of the Pulp & Paper Division.
- Significant Capital Investment at all four of our Pulp and Paper Mills
- Career Growth in Engineering, Maintenance, Operations, Leadership, Finance and many other disciplines
- Significant investment in training with partnerships with some of the best Educational Institutions in the country
**The Company**:
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Eastern Canada (New Brunswick, Nova Scotia, Prince Edward Island, Quebec, Ontario, Newfoundland and Labrador), and the United States. We are a team of 18,000 dedicated employees.
To learn more about our products and services, click here.
- Irving Forest Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees._
