Service Appointment Coordinator

3 days ago


Mississauga, Canada Queensway Automotive Group Inc Full time

Erin Mills Mazda, a division within Queensway Automotive Group Inc. is currently seeking an experienced Appointment Coordinator to join their successful team.

Erin Mills Mazda Offers:

- Exceptional pay plan along with a comprehensive benefits plan
- Additional employee benefits (Group RRSP plans, vehicle purchase program, etc.)
- Tools for success that include ongoing training and management support.
- Parts & Service Discounts and much more.

**Responsibilities**:

- Handle all incoming customer appointment inquiries efficiently and accurately.
- Electronically schedule appointments.
- Obtain all the relevant information from each customer, including name, phone number, vehicle model and service required and record it on the scheduling sheets.
- Verify all appointments one working day prior to their arrival.
- Generate and maintain appointment schedules on a daily & monthly basis.
- All customer contacts are to be handled in a polite and efficient manner
- Other duties, projects, etc. as requested by management

**Qualifications**:

- Exceptional Customer Service experience considered an asset.
- Professional and excellent communication skills.
- CDK knowledge is an asset

Work Remotely
- No

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person



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