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Repair Cycle Specialist

2 weeks ago

Montréal, Canada AAR Corp. Full time

**AAR is a leading provider of aviation services to the worldwide commercial aerospace and government/defense industries. AAR combines a close-to-the-customer business model with a broad menu of capabilities to help customers operate more efficiently, lower costs and maintain high levels of quality, safety, and service. We are a financially stable, dedicated partner with an enduring commitment to innovation, execution, continuous improvement, and customer value. At AAR we are committed to doing it right, and we have built our core values based on that premise.**

**SUMMARY**:

- To manage unserviceable components through the repair cycle to support AAR’s Commercial Programs, from RO generation to delivery back and RO closure.
- Optimize AAR and customer asset availability by minimizing total repair cycle turnaround time by pro-active RO management.
- Identifying opportunities for cost reduction from supplier and appropriate customer recharges.
- Provide visibility into repair cycle by maintaining accurate data, notably key milestone dates.
- Expediting of critical assets to support asset availability and customers.
- Meet departmental KPI’s.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Repair Cycle Specialistis responsible for their team’s delivery of all MRO process steps for RO’s under their management, which includes, but is not limited to:

- RO generation.
- Escalating inbound / outbound miss-shipments + exceptions.
- Working with supplier base to obtain quotes, status updates, milestones and query responses.
- Ensuring all managed RO’s are appropriately actioned and updated in the relevant IT systems to allow them to be delivered in and close out of WIP.
- Ownership of repair cycle for designated customers, developing creative solutions to overcome operational challenges.
- Provide leadership and line management to meet team goals and fulfil departmental KPI’s.
- Undertake on-site customer / supplier visits as required. To include score carding, customer feedback and negotiation of to resolve issues.
- Develop and lead continuous improvement initiatives for MRO. Identifying issues and solutions to overcome.
- Carry out any miscellaneous tasks or related duties deemed necessary by line manager.
**CORE COMPETENCIES**:

- Business Savvy
- Strategic Management
- Problem solving
- Building relationships and partnerships
- Focus
- Accountability
- Building confidence & integrity

**QUALIFICATIONS**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

**EDUCATION and/or EXPERIENCE**:

- Post-Secondary Degree. Related experience and/or training or equivalent combination of education and experience.
**PHYSICAL DEMANDS/WORK ENVIRONMENT**:

- The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility.
- The environmental characteristic for this position is an office setting.
- COVID vaccination may be required as part of your employment in the future.
We offer a comprehensive benefits package, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, PTO, as well as, opportunities for professional development and growth.

**Job Types**: Full-time, Permanent

**Salary**: Up to $55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:

- Monday to Friday