Field Service Technician

4 days ago

East Gwillimbury, Canada Greenworks Tools Canada Full time

**Job Title**: Field Service Technician

**Job Location**:Holland landing ( on site)

**Company Summary**:
As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we’re pushing the limits of what battery technology can do to improve the quality of work and life.

**Position Summary**:
The Field Service Technician is a team member tasked with working collaboratively to resolve, identify, and provide excellent customer service solutions while concentrating on electrical and mechanical efficiency of various outdoor power equipment. Special attention will be placed on electrical and computer-based troubleshooting skills. When not conducting customer resolution assistance, the Field Service Technician will provide training and support to dealers/distributors. This position requires 80-90% of travel at peak season to fully engage in customer service and repairs of all Greenworks products. This position may require international travel.

**Essential Duties and Responsibilities**:

- Providing technical service and maintenance support at customer locations.
- Installing, maintaining, and repairing equipment out in the field.
- Diagnosing errors or technical problems and determining proper solutions.
- Effective time management with ability to prioritize workload demands.
- Provide technical training in-person, digitally, or with written programs when necessary.
- Following all company procedures while representing Greenworks: code of conduct, safety practices, and policies.
- Support Customer Service with Salesforce activated action items hourly / daily. Complete daily reports which will report issues and resolutions to problems in the field.
- Maintain a service vehicle and adhere to the Greenworks Vehicle Policy.
- Responsible for understanding, facilitating, and coordinating all efforts in regard to the A3S / Greenworks Fleet Connect (remote product support).
- Will be required to perform any other duties necessary.

**Required Education and Experience**:

- Education from a technical school majoring in Automobile Repair, Electromechanical Maintenance, or another similar field and/or 3 years' work experience with electric/battery operating equipment and systems.
- Advanced mechanical and electronic knowledge.
- Proven experience with troubleshooting equipment and systems identifying issues to determine the root cause.
- Be proficient in the operation of various measuring tools and instruments. Including but not limited to multimeter, clamp meter, temp. recorder, AC/DC power source.
- Must be able to read and interpret electrical schematics and blueprints.
- Knowledge of CAN BUS protocol preferred.
- Proficient communication skills (verbal and written) with the ability to provide conflict resolution.
- Proven track record on Key Performance Indicators (KPI’s) driving results for the company, department, and personal success.

  • Commercial Service Technician

    2 weeks ago

    East Gwillimbury, Canada Greenworks Tools Canada Full time

    **Job Title**: Commercial Service Technician **Job Location**:Holland landing Ontario, L9N 1H2 ( on site) **Company Summary**: As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000...

  • Commercial Service Technician

    2 weeks ago

    East Gwillimbury, Canada Greenworks Tools Canada Full time

    **Job Title**: Commercial Service Technician **Job Location**:Holland landing ( on site) **Company Summary**: As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor...

  • Automation Technician

    2 days ago

    East Gwillimbury, Canada WITRON Service Canada Corperation Full time

    Being part of the **WITRON Group the OU.DIVISION **stands for long-term experience and competence when it comes to service, maintenance as well as the operation of logistics systems. *** **Automation Technician** *** **Your role our team** **Position Overview**: As an Automation Technician this role is in our Maintenance Team, and will be your...

  • Technician Lead- Ride On and E-mobility

    2 weeks ago

    East Gwillimbury, Canada Greenworks Tools Canada Full time

    **Technician Lead - Ride On/E-Mobility** **Location**:67 Toll Rd** Holland Landing, Ontario L9N 1H2** **Full Time Position starting**:ASAP **Rate: $32/hr** **Shift Available**:Monday - Friday 9:00am - 5:30pm In office **Position Summary**: The Technician lead is responsible for assisting the technician manager with technical support and service...

  • Technician Lead- Ride On and E-mobility

    2 weeks ago

    East Gwillimbury, Canada Greenworks Tools Canada Full time

    **Technician Lead - Ride On/E-Mobility** **Location**:67 Toll Rd **Full Time Position starting**:ASAP **Rate: $32/hr** **Shift Available**:Monday - Friday 9:00am - 5:30pm In office **Position Summary**: The Technician lead is responsible for assisting the technician manager with technical support and service excellence of Greenworks consumer ride on...

  • Robotic Technician

    3 weeks ago

    East Gwillimbury, Canada Multimatic Inc. Full time

    Robotic Technician page is loaded **Robotic Technician**locationsEast Gwillimbury, Ontario time typeFull time posted onPosted 30+ Days Ago job requisition idJR100002 * Perform all maintenance and repair work in either plant or grounds.* Ensure all weld quality specifications are met by continuously monitoring the weld processes on the equipment...

  • Service Technician

    1 week ago

    East York, Canada In Home Service Full time

    **Job Overview** We're looking for the right person who can work for our company, both on the road as a service technician, and in the office as a customer service rep. It's a permanent, full-time position, 9AM to 5PM Monday to Friday, with a starting salary of $900 per week, plus $20 per day gas money. There's an opportunity to make an extra $200+ by...

  • Field Technical Service Representative

    2 weeks ago

    East Gwillimbury, Ontario, Canada Best Buy Full time $40,000 - $60,000 per year

    You'll love it here We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.No experience required Your everyday tech use has already given you a great foundation, and we'll provide the rest of the training you need to assist our customers.Join us and grow your career with our retail team as a...

  • Licensed Heavy-Duty Equipment Technician

    3 weeks ago

    East Gwillimbury, Canada Ward and Burke Full time

    A construction services company is seeking a Licensed Heavy Duty Equipment Technician for full-time work in East Gwillimbury, Ontario. The role includes diagnosing and repairing hydraulic and electrical systems, performing maintenance on various equipment, and ensuring a safe work environment. Ideal candidates will possess a 421a Heavy Duty Equipment...

  • Junior IT Technician

    6 days ago

    East Gwillimbury, Canada Multimatic Full time

    **Job Summary** **Day to Day**: - At 9:00 AM you will participate in an IT team SCRUM meeting, to provide updates on tasks - After SCRUM, your primary duty will be fulfilling IT support requests - Use and update JIRA confluence to complete support tickets - Use JIRA service desk to manage and follow up on support tickets - Employ core values in all aspects...