Warranty Inspector

5 days ago

Ottawa, Canada Claridge Homes Full time

At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer with residential communities, condos, retirement communities & the Andaz hotel in our portfolio
Our team is an invaluable part of our business, and we show it every day. We promote inclusion, balance and diversity and encourage the development of the skills and abilities of our employees supporting them in all areas of their personal and professional development.
Join our innovative, passionate and dedicated team of highly regarded professionals and help us build the future of Ottawa together.

Reporting to the management team, the Warranty Inspector will be responsible for:

- Providing quality control inspections to the construction team prior to closing
- Conducting the PDI, PDI follow up and the Tarion Warranty Claim inspections with the homeowner's
- Assessing emergency calls
- Providing information to homeowners regarding their Tarion warranty coverage and explaining the use/function of various features of the home
- Complete written reports following assessments which provide the warranty coordinators with the information required to schedule repairs
- Ensure paperwork, photos and reports are completed and filed electronically
- Assist colleagues in understanding scope of work and Tarion's Construction Performance Guidelines

**Knowledge/Skills/Abilities**:

- Understanding of new home construction terminology and the Ontario Building Code is essential
- Previous experience in new home warranty and understanding of the Tarion Construction
- Performance Guidelines would be an asset
- Proficiency in English
- Must be able to use computer technology to upload photos and written reports
- Excellent customer service skills in dealing with homeowners
- Ability to coordinate multiple tasks in a positive manner as well as having a flexible work style
- Self-directed with ability to work independently, and with little supervision.
- Punctual, reliable, with an excellent work ethic is paramount

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