Wellness and Community Coordinator

**Company Overview**

Affinity Health is a fully accredited Canadian health care organization dedicated to providing personalized in-home care, staffing solutions, and transitional care services. With a commitment to respect, independence, and dignity, we strive to inspire confidence in those we serve through compassionate and empathetic care.

**Summary**

We are seeking a Program Coordinator to join our dynamic team at Affinity Health. This role is essential in overseeing various programs within our organization, ensuring that we deliver high-quality health care services to our clients. The Program Coordinator will work closely with staff and clients to facilitate effective communication and program implementation. This individual will play a pivotal role in fostering aging-in-place environments by building strong resident relationships, coordinating support services, and driving collaborative programming.

**Key Competencies and Attributes**:

- **Community Engagement & Facilitation**: Proven ability to engage with diverse senior populations, facilitate resident-led initiatives, and promote participatory decision-making. Strong relationship-builder with a resident-first mindset.
- **Program Development & Coordination**: Skilled in organizing and executing social, recreational, and health-related programs that promote independence, well-being, and mutual support among residents.
- **Health & Social Services Navigation**: Knowledgeable in the health and social service systems, with the ability to assess needs, make appropriate referrals, and assist residents in navigating services.
- **Supportive Services Orientation**: Attentive to tenants' day-to-day needs — from minor practical support (e.g., opening jars) to identifying more complex social or cognitive changes and connecting residents with the right care resources.
- **Partnership Collaboration**: Experience collaborating with external stakeholders, healthcare providers, service partners, and building management to ensure a seamless, integrated approach to aging in place.
- **Operational Leadership**: Comfortable supporting the selection and onboarding of new NORC sites, contributing to staff training, policy development, and supporting smooth daily operations in coordination with the broader team.
- **Monitoring & Evaluation**: Ability to collect, document, and report on tenant interactions and program outcomes while maintaining strict confidentiality in line with organizational policy.
- **Communication & Conflict Resolution**: Excellent interpersonal and communication skills, with a proactive approach to problem-solving and issue escalation when necessary.
- **Adaptability & Initiative**: Comfortable working independently within a team environment, flexible, and solution-oriented — ready to support tenants in practical, hands-on ways as needed.

**Requirements**:

- Proven experience in project management within the healthcare sector.
- Education : Preferred to have college degree
- Strong administrative skills with attention to detail.
- Ability to lead teams effectively and foster a positive work culture.
- Experience in recruiting or training staff is an asset.
- Excellent communication skills for educating staff and engaging with clients.
- Bilingualism in English and French is preferred; additional languages are an asset.
- Background in social work, recreation, community/business development, gerontology, public health, or a related field.
- Experience working directly with older adults or vulnerable populations in housing, health, or community service settings.
- Strong understanding of aging-in-place principles and person-centered support.
- Familiarity with Ottawa’s local health, housing, and social service networks is an asset.
- Comfortable working in a residential building setting and adhering to health and safety standards, including the use of PPE when necessary.

**Perks of Working with Us**:

- **Supportive Work Culture**: We work together to achieve the best outcomes for our clients and each other.
- **Work-Life Balance**: We understand the importance of your personal time—our flexible scheduling helps you balance both.
- **Employee Recognition**: Your hard work won’t go unnoticed We celebrate our team members and their achievements.

Pay: $40,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- building management: 1 year (preferred)
- Healthcare Sector: 1 year (preferred)
- Community or social work : 1 year (preferred)

Work Location: In person