Ecosystem Partner Success Manager

1 week ago


Toronto, Canada Cisco Systems Full time

Application window is expected to close on 05/19/2025. **Meet the Team** The Collaboration and Security Partnerships Team is looking for an Ecosystem Partner Success Manager to oversee our 40+ ecosystem partners. In this role, you will be responsible for advancing ecosystem partner products listed on the Cisco price list and driving partner success lifecycle plans from launch to maturity, with a particular focus on Cisco partners. This includes collaborating with marketing, sales, channel partners, and technology partners to expand pipelines, develop business plans, and identify integration opportunities. **Your Impact** Evaluates and manages new strategic business opportunities, initiatives, partnerships, alliances and/or joint ventures. Coordinates market analysis, monitors competitive activity, and identifies customer needs. Provides leadership in the planning, designing, due diligence, and implementing of strategic business objectives. Defines vision, strategies, and tactics. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. - Strategy and Planning: Develop and execute partner plans, collaborating with internal and external partners for forecasting and integration processes. - Relationship Management: Foster strong partnerships, conduct strategic business reviews, and develop technical relationships with cybersecurity companies. - Teamwork and Integration: Work with Cisco product teams to improve partner solutions, training and GTM materials. - Marketing and Promotion: Lead campaigns and events to promote joint solutions, working with cloud providers on marketing initiatives and maintaining continuous marketing activities. - Training and Enablement: Educate partners and sales teams on ecosystem solutions, and develop co-sell materials like solution briefs and webinars. - Content Development and Alliances: Build and review content for joint solutions, promote strategic partnerships, and manage alliances for business development. **Minimum Qualifications** - 5+ years in the technology industry, ideally in a cloud or SaaS environments. - 3+ years experience in product marketing, technical partnerships or go-to market strategy development - 3+ years experience with ecosystem solutions, partner success, or partner business development. **Preferred Qualifications** - Strong organizational and planning skills, with the ability to influence across teams, and proficient in clear writing, executive-level presentations, and creating "how-to" tutorials. - Skilled in building relationships, navigating complex organizations, and influencing without authority. - Experienced with GTM (Go-To-Market) and RTM (Route-To-Market) strategies, as well as technical partnership development, including cloud service provider marketplaces. - Ability to work in a team outside of reporting lines and produce high-quality work suitable for an executive audience. - Independent thinker adept at questioning norms by establishing high standards and embracing innovative approaches. **#WeAreCisco** WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do U.S. employees have **access** to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum thre



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