Customer Service Associate
3 days ago
**Job Overview: Family Entertainment Center Associate at Rider’s Paradise**
Rider’s Paradise is seeking an enthusiastic and customer-focused Family Entertainment Center Associate to join our dynamic team. Our center offers a unique blend of animal rides, cutting-edge virtual reality (VR) experiences, and engaging arcade games, creating a fun and memorable environment for children and families.
As a Family Entertainment Center Associate, you will play a crucial role in ensuring our guests have an enjoyable and safe experience. You will be responsible for interacting with customers, operating equipment, and maintaining a welcoming atmosphere. This role requires a blend of customer service, technical aptitude, and safety awareness, making it ideal for individuals who are passionate about creating positive experiences for families.
**Key Responsibilities**:
- **Customer Interaction**: Welcome and assist guests, providing instructions for VR experiences, arcade games, and animal rides.
- **Equipment Operation**: Supervise and operate animal rides, ensuring safe and appropriate use by children.
- **Technical Maintenance**: Perform routine checks and basic troubleshooting on VR equipment and arcade machines, reporting any technical issues.
- **Safety Monitoring**: Uphold safety protocols, ensure all activities are conducted safely, and assist in handling any emergency situations.
- **Sales and Transactions**: Handle cash transactions, operate the register, and promote special offers or packages.
- **Event Support**: Assist with the setup and management of group events, such as birthday parties and school trips.
- **Cleanliness and Organization**: Maintain a tidy and organized environment, restocking supplies and ensuring the facility is clean and presentable.
- **Social Media Promotion**: Help create and manage social media content to promote Rider’s Paradise, engaging with the online community, and increasing the center’s visibility.
**Skills and Qualifications**:
- Strong customer service skills with a friendly and approachable attitude.
- Basic technical aptitude for handling and maintaining VR and arcade equipment.
- Ability to follow and enforce safety guidelines effectively.
- Excellent communication skills, especially with children and families.
- Team player with strong organizational and multitasking abilities.
- Problem-solving skills and the ability to stay calm under pressure.
- Familiarity with social media platforms and basic content creation skills.
- Previous experience in a similar role or in a family entertainment setting is a plus.
Join our team at Rider’s Paradise and help us create unforgettable moments for our guests. If you’re passionate about family entertainment and enjoy working in a fun, dynamic environment, we’d love to hear from you
**Job Type**: Part-time
Pay: From $15.00 per hour
**Benefits**:
- Flexible schedule
- On-site parking
Work Location: In person
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