Service Representative

4 days ago

Kingston, Canada THE EMPIRE LIFE INS. CO Full time

**Service Representative**:
**Location: In-Office: Kingston, ON**

Empire life is looking to hire a Service Representative to join our Retail Operations team

**Why pursue this opportunity**

**Our mission -** make insurance, investments and benefits simple, fast and easy for our customers.

**Play an integral role**:

- this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

**Participate in training and development programs** - we offer a range of training and development programs to help our employees stay up-to-date with the latest industry trends and developments.

**What you’ll be working on**- Achieves and maintains high quality accurate results within established service standards while ensuring compliance and regulatory standards are met- Demonstrates good decision-making on issues that fall within a standard framework-
- Accesses and obtains data from multiple information systems- Enters and maintains information on the administration systems- Provides prompt and courteous resolution of enquiries from distribution partners and clients relating to new and in-force administration; investigates and analyzes simple to complex cases- May provide cross functional support across teams

**What we’re looking for you to have**:
- 0 - 3 years work experience in the financial services industry or in the insurance industry- Bilingualism (French & English) would be an asset-
- Knowledge of individual life and investment products and policy provisions- Completion of a community college diploma- Ability to prioritize and balance multiple tasks- Clear reading, writing, listening and verbal communication skills- Attention to detail/accuracy- Well-developed mathematical skills- Ability to think logically, analyze, solve problems, and learn new technology- Ability to work independently and as a team member**Beyond the salary**:
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions- Competitive uncapped commission, for sales positions- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account- Flexible work arrangements and an annual allotment of personal health days.- Four weeks annual vacation from hire date- A defined contribution pension plan with generous employer matching- Top up programs for parental leave and compassionate leave- Employer-sponsored wellness and recognition programs
- A cash employee referral program

**Get to know us**:

  • Customer Experience Representative

    2 weeks ago

    Kingston, Canada John's Auto Service Full time

    Job Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...

  • Customer Service Representative

    1 week ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Customer Service Representative

    2 days ago

    Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...

  • Guest Services Representative

    1 week ago

    Kingston, Canada Holiday Inn Kingston Waterfront Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GUEST SERVICES MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built...

  • Desk Services Representative

    2 days ago

    Kingston, Canada Queen's University Full time

    Desk Services Representative About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...

  • Guest Services Representative

    1 week ago

    Kingston, Canada Holiday Inn Kingston Waterfront Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GUEST SERVICES MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built...

  • Guest Services Representative

    1 week ago

    Kingston, Canada Holiday Inn Kingston Waterfront Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GUEST SERVICES MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built...

  • Membership Services Representative

    1 week ago

    Kingston, Canada YMCA of Eastern Ontario Full time

    **Job Posting** **_Membership Services Representative _** **_YMCA of Eastern Ontario_** **_Kingston Branch _** **Employment Category**:Part Time **Hours**: Mornings, Days, Evening & Weekends*** **Compensation**: $15.50 per hour **Placement Date**: Immediately **Work Location**: 100 Wright Crescent and St Lawrence College **Our Mission**: The YMCA in Canada...

  • Membership Services Representative

    2 weeks ago

    Kingston, Canada YMCA of Eastern Ontario Full time

    **Job Posting** **_Membership Services Representative _** **_YMCA of Eastern Ontario _** **_Kingston Branch - ** **Employment Category**:Part Time **Hours**: Mornings, Days, Evening & Weekends*** **Compensation**: $15.50 per hour **Placement Date**: Immediately **Work Location**: 100 Wright Crescent and St Lawrence College **Our Mission**: The YMCA in...

  • Service Representative

    1 week ago

    Kingston, Canada Troy Life & Fire Safety Ltd. Full time

    Our **Kingston, ON **branch is currently looking for an experienced **Service Representative** to join their team! **NATURE AND SCOPE**: - PMA on systems less than sixty zones - Minor repair and replacement of device and components **QUALIFICATIONS/REQUIREMENTS**: - Enrolled or completed CFAA course - Willing to achieve one year of community college in...