Resident Manager

6 days ago

Edmonton, Canada Mainstreet Equity Corp Full time

Position: Resident Manager

Job Number: 2020104

Location: Edmonton, AB

Type: Full-time, Permanent, Live on site

Salary & Bonuses: Monthly Base Salary + Collection Bonus + Leasing Bonus

Other Benefits & Allowances:

- 50% Rent Discount
- Company Paid Dental Health and Vision Care benefits (including family)
- Group Benefits
- AD&D, Short & Long Term Disabilities, Life insurance (including family)
- Car Allowance
- Opportunity for Advancement

**The Company**
Mainstreet Equity Corporation is a distinguished real estate company that is publicly traded on Toronto Stock Exchange (TSX). Its business focus is on acquisition & upgrading of residential properties and managing its own portfolio of over 15,000 residential apartments in five major cities across Canada.

**Position Summary**
We are hiring Live-In Resident Managers who will be responsible for the management of daily operations and administration of assigned location(s).

**Key Duties and Responsibilities**
- Answer current and/or prospective tenant inquiries, conduct unit showings with prospective tenants and perform rental negotiation with prospects
- Manage the day-to-day functions of the apartment buildings including occupancy levels, collections of rents, and ensuring tenant satisfaction
- Focus on customer retention and renewals by providing excellent customer service to all customers
- Coordinate with contractors, trades workers, maintenance, cleaners and other team members to ensure the readiness of suites
- Manage tenant maintenance requests including proper follow up to ensure satisfaction and timely completion
- Ensure that residents issues and service requests are addressed professionally and within the company guidelines
- Inspection of buildings and vacant suites and ensuring the properties are in good condition and the vacant suites are rent ready
- Utilize property management system (YARDI) to ensure files and documents are properly maintained
- Other relevant duties as assigned by Regional Manager

**Qualifications and Requirements**
- Experience in property management/sales/hospitality management
- Must live on site, rental discount will be offered
- Prior residential property management experience will be an asset
- Knowledge of Microsoft Office Suite and Outlook
- Customer service and time management skills
- Must possess a valid driver's license and a reliable vehicle to use at work, gas allowance will be provided
- Must successfully complete a security clearance
- Flexibility to work 10 am to 7 pm, 5 days a week, may include weekends
- Must be available to work on the first and last day of every month

**How to Apply**

Human Resources
Mainstreet Equity Corporation
Corporate Head Office
305 10 Ave SE
Calgary, Alberta, T2G 0W2
Fax:
403-266-8867
- Mainstreet Equity Corporation is an equal opportunity employer.

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