Office Manager

2 weeks ago

Langley, Canada Northwood Roofing Ltd. Full time

Northwood Roofing Ltd. is hiring a highly organized and proactive **Office Manager**to oversee daily administrative, financial, and client operations. This key role supports project flow, financial tracking, and internal processes.

**Key Responsibilities**

**Administrative & Office Management**
- Oversee daily office operations to ensure efficiency across both in-office and remote workflows
- Maintain organized and up-to-date digital and physical records, including project files, permits, safety documentation, and HR records
- Manage internal communications and maintain the company calendar, including project milestones, meetings, and key deadlines
- Provide high-level administrative support to the CEO and operations team, including scheduling, reporting, and handling confidential information

**Accounting & Financial Administration**
- Manage accounts payable and receivable, ensuring timely and organized record-keeping
- Process supplier invoices, client payments, reimbursements, and company credit card transactions
- Prepare payment runs in accordance with company policy
- Maintain detailed fuel and credit card usage logs
- Assist in monthly reconciliation with external accountant
- Monitor outstanding receivables and follow up with clients to ensure timely payment
- Adhere strictly to financial controls

**Customer Service & Communication**
- Communicate clearly and promptly with clients and vendors regarding service updates, payments, and general inquiries
- Conduct follow-ups on outstanding invoices, project updates, and client feedback
- Assist in drafting and refining client-facing documents such as estimates, service agreements, and contracts

**Project Support & Compliance**
- Maintain accurate and organized records for all project-related documentation, including permits, contracts, and WorkSafeBC files
- Coordinate with project managers to track job progress and ensure appropriate scheduling and resource allocation
- Support ongoing compliance with administrative and legal requirements including WorkSafeBC, insurance, and BC labor standards
- Maintain up-to-date logs for inspections, equipment maintenance, safety protocols, and staff certifications

**What We’re Looking For**

**Qualifications & Experience**
- 5+ years in office administration or management (construction/trades experience preferred)
- Strong knowledge of accounts payable/receivable and general bookkeeping
- Familiarity with WorkSafeBC requirements, insurance documentation, and BC labor standards
- Experience handling project documentation such as permits, contracts, and safety records
- Comfortable coordinating with external accountants and managing reconciliation processes
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Experience with accounting software (e.g., QuickBooks) and CRM software (e.g., AccuLynx)
- Strong document formatting and typing skills
- Familiarity with cloud-based filing systems and digital recordkeeping tools

Pay: From $56,000.00 per year

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

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