Communications Officer

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Communications Officer to join our team based in Halifax, Nova Scotia.

Meaningful Benefits

As one of our Great People, you will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
Comprehensive health and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
RRSP program (5% employer matching)
Vacation accrual (begins immediately) and travel insurance
Free onsite parking
Access to our Great Rewards program that includes a retail discount program from over 12,000 vendors and access to virtual healthcare.
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About the Opportunity

Working from our Home Office in Halifax, NS, the Communications Officer will join a dynamic team of Elder Allies who, together, provide expertise in communications, marketing, sales, design and brand integrity in support of the organization’s vision and strategic directions.

Reporting to the Director of Communications and Community Affairs, you will:
Support internal and external multi-stakeholder strategic communications efforts for our operating long term care, retirement living and home care divisions.

Establish and support strong relationships with internal clients to provide creative, thoughtful and purposeful communications that connect with audiences and deliver on organizational goals in the areas of employee and resident engagement, diversity, equity, inclusion and belonging, recruitment, safety and wellness, sustainability to name a few.

Demonstrate the art of storytelling and prepare and edit informational and interesting content to be used across all platforms, ensuring consistent messaging that aligns with our Content Strategy. This includes contributing to Shannex’s quarterly Connections magazine and other publications, website, collateral, social media channels, speaking notes and other communication products for senior leadership.

Ensure all communications channels are optimized and effective with established mechanisms for assessment and improvement (website, internal communication hub, digital screens etc).

Assist in issues management by providing advice and support to managers and senior leaders as needed.

Coordinate the ongoing media monitoring and reporting to senior staff

Prioritize workflow, manage multiple projects and complete time-sensitive tasks.
Possess excellent research, organizational, analytical and editing skills.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
Undergraduate degree with a concentration in Public Relations, Marketing or equivalent and up to five years of experience.
Strong communication skills, both written and verbal
An aptitude for solving problems/troubleshooting
Reliably deliver high quality, professional service with a positive attitude
A proven ability for attention to detail and consistently display a high level of initiative, effort and commitment towards completing assignments efficiently
Ability to work both independently and as part of a multi-disciplinary team to achieve desired results

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

Only those selected