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Host/hostess

2 weeks ago

Ottawa, Canada Bier Markt Full time

**Job Summary**:
We are seeking a friendly and customer-oriented **Host/Hostess** to join our team. The Host will greet guests, seat them, and ensure a positive dining experience for all patrons.

**Duties**:

- Welcome guests with a warm and friendly demeanour.
- Escort guests to their tables and provide them with menus.
- Manage reservations and waitlist efficiently.
- Assist in maintaining a clean and organized reception area.
- Communicate effectively with guests and team members.
- Answer phone calls and take reservations with professionalism.
- Collaborate with servers and kitchen staff to ensure smooth operations

**Qualifications**:

- Previous experience in a restaurant, hospitality, or food service environment is preferred.
- Strong communication skills and ability to interact with diverse customers.
- Proficient in POS systems for order entry and payment processing.
- Excellent phone etiquette and customer service skills.
- Ability to multitask in a fast-paced environment.
- Knowledge of guest services principles and practices.
- Willingness to help others and contribute to a positive team atmosphere.

This position offers the opportunity to work in a dynamic hospitality setting, providing valuable customer service experience. Join our team today as a Host/Host to showcase your skills in guest relations and contribute to creating memorable dining experiences for our guests.

**Job Type**: Part-time

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON K1P 5C1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person