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Ibm I Technical Support
3 weeks ago
**OUR COMPANY**
To consolidate its organization and accelerate business development of the north American market,
ARCAD Software is looking for a:
**IBM i Technical Support Consultant**
Our small team focuses on enabling our client's end to end journey to DevOps for legacy, with opportunities in the areas of 3rd-party solutions integration. We accelerate our clients towards a technology-driven future, leveraging ARCAD software solutions, products, and tools.
This is a remote position.
Work you’ll do:
- Provide assistance to customers on the use of Arcad products remotely
- Ensure reporting on its activity and on the transmission of requests to R&D
- This is a hands-on role that supports build and release automation pipelines.
You will be part of a 14 people team in the USA and be in charge of our customers in the Banking, Insurance and Industry fields.
- Work on entire pipelines and working with tools such as Jira, ServiceNow, any flavor of Git, Azure Devops, Jenkins, Ansible, Urban Code
- Install and configure solutions
- Remediate gaps and support the automation requirements of continuous integration and continuous deployment
- Collaborate and contribute to enhance ARCAD software solutions for DevOps use cases and optimizations
- Continually expand your knowledge beyond your defined area of competence in order to gain a complete overview of a technology organization.
Qualifications Required:
- Knowledge of the IBM i platform and RPG language is **mandatory**:
- Hands on with scripting basics, CLI, ANT, Groovy
- Experience in working on CI/CD toolsets and automation
- Experience in working with Customers
- Strong problem-solving skills - ability to take a process perspective in solving problems.
Preferred:
- Hands-on at IBM I environment
- Hands-on at Azure DevOps
- Hands-on at Ansible
- Bachelor's degree in Computer Science or related field
**Salary**: Up to $75,000.00 per year
**Benefits**:
- Paid time off
Schedule:
- Monday to Friday
Application question(s):
- Do you have experience on IBM i technology and RPG development?