Assistant Restaurant General Manager
2 weeks ago
The AGM will deliver warm, attentive service to ensure an outstanding dining experience for every guest. Lead and coordinate the planning, organization, training, and supervision of both front
- and back-of-house teams to achieve targets in sales, cost management, staff retention, guest satisfaction, food quality, cleanliness, and sanitation.
**Primary Duties and Responsibilities**:
- **Operational Oversight**:Ensure full compliance with restaurant policies, procedures, and health and safety regulations while overseeing daily operations in both front and back of house.
- **Guest Experience**:Deliver exceptional customer service by fostering a welcoming environment, resolving concerns promptly, and upholding service excellence.
- **Staff Leadership**:Manage employee scheduling, training, and performance evaluations to maintain high standards of service, food quality, cleanliness, and team efficiency.
- **Financial and Administrative Management**:Oversee financial tasks including payroll, cash control, deposits, and reporting systems such as JotForm and Marketman to ensure accuracy and accountability.
- **Inventory and Quality Control**:Supervise inventory management, purchasing, and food preparation processes to ensure timely deliveries and adherence to quality standards.
**Skills and Experience**:
- Minimum 3 years of experience in high-volume food and beverage operations with strong leadership and communication skills.
- Solid knowledge of food service techniques, cost control practices, and food and alcoholic beverage offerings.
- Strong organizational, planning, and time management abilities with a proven track record of executing efficiently.
- Passionate about hospitality and team development, able to remain calm and effective under pressure.
**Requirements**:
- Serving it Right Certificate required
- Food Safe Level 1 an asset
- Legally able to work in Canada
- Fluent English required
- Bachelor’s degree in hospitality, tourism, hotel and restaurant or similar
**What we offer**:
- Competitive Pay plus Tips
- Staff Housing
- Cellphone allowance
- Medical Insurance
- Lifestyle/Ski pass
- 40% discount at out other restaurants
- Education allowance and Career Development
- Industry partner discounts on hotels, car rentals, amusement parks, and more.
Pay: Up to $60,000.00 per year
**Benefits**:
- Discounted or free food
- Extended health care
- Housing allowance
- Store discount
Ability to commute/relocate:
- Whistler, BC: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Restaurant management: 2 years (required)
**Language**:
- English (required)
Licence/Certification:
- Serve Right (preferred)
Work Location: In person
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