Csr - Customer Service Representative

1 week ago


Edmonton, Canada Freight North Carriers Full time

Freight North Carriers is a leading transportation and logistics provider dedicated to delivering exceptional service to our clients across North America. We are currently seeking a detail-oriented and proactive Customer Service Representative to join our team.

**Job Duties**:

- Assist AR and AP leads with invoicing, collections, and resolving billing issues
- Collect Proof of Delivery (POD) and Purchase Order (PO) numbers to ensure accurate billing and documentation
- Build and prepare orders for the logistics team
- Set up and onboard new carriers to expand our network
- Track loads for customers and provide updates to ensure timely deliveries
- Support the team with general customer service inquiries and administrative tasks

**Qualifications**:

- 2-3 years of experience in accounts receivable and accounts payable roles
- Strong proficiency in accounting software such as QuickBooks, Sage, or similar
- Excellent skills in MS Office, especially Excel
- High attention to detail and accuracy in data entry and reporting
- Strong verbal and written communication skills
- Ability to prioritize tasks, work independently, and meet deadlines
- Experience in the transportation or logistics industry is an asset
- Familiarity with federal regulations applicable to the transportation industry is a plus

**What We Offer**:

- A dynamic and supportive work environment
- Opportunities for growth within the company
- Competitive compensation package

Pay: $50,000.00-$58,000.00 per year

**Experience**:

- Customer service: 2 years (preferred)
- Accounts payable: 2 years (preferred)
- Accounts receivable: 2 years (preferred)
- AXON Software: 2 years (preferred)

Work Location: In person


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