Field Sales Representative
1 week ago
**About Us**:
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 10 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer.
Summary
Core Competencies
- Results-oriented with a proven ability to meet or exceed sales targets.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients through relationship building.
- Familiarity with the retail landscape and regulated business environments.
- High level of organization and time management skills, able to prioritize effectively.
- Thrives in a dynamic, fast-paced environment and adapts well to change.
- Team player with the ability to work independently when required and collaboratively for shared successes.
- Customer-obsessed approach with a commitment to delivering exceptional service with integrity.
Job Duties
- Actively seek out, identify, and establish new sales opportunities by strengthening store-level relationship through face-to-face interactions; as well as, through cold calling, networking, and referrals.
- Build and maintain strong relationships with existing customers, ensuring satisfaction and repeat business.
- Conduct product presentations and demonstrations tailored to client needs.
- Prepare and deliver persuasive sales proposals and contracts to secure new business.
- Meet or exceed monthly, quarterly, and annual sales targets as set by the Sales Manager.
- Maintain detailed records of customer interactions and sales activity in the CRM system.
- Support with the day-to day administration.
- Collaborate with internal teams, including marketing and operations, to ensure seamless customer experiences.
- Stay up to date with industry trends, market developments, and competitor activities.
- Provide feedback to the Sales Manager regarding customer needs, challenges, and opportunities for improvement as well as cadenced summary reports to senior leadership.
- Participate in sales meetings, training sessions, and professional development initiatives.
- Represent the company at trade shows, conferences, and industry events as required.
- Perform other duties as assigned by the Sales Manager to support the overall success of the sales team.
**Requirements**:
- Bachelor’s degree in business, Marketing, or a related field (preferred but not required).
- Minimum of 2-3 years of sales experience, preferably in a B2B or B2C environment.
- A valid drivers license and personal insured vehicle.
- Smart Choices MB Certification (or willingness to obtain upon hiring).
- Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong understanding of sales techniques and principles.
- Ability to travel weekly to meet clients and attend events.
- Positive attitude, self-motivated, and eager to achieve results
The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.
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