Ihs Clinical Case Manager

**ABOUT US**

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer crisis-intervention and treatment services, community support, day program services, residential support (including emergency housing, 24-hour homes, cluster housing, and home share), a harm reduction program, clinical services, indigenous services and more.
- **We are proud to be recognized as one of Manitoba’s Top Employers of 2025. This honour distinguishes Turning Leaf as a leader in our industry, and as one of the top places to work in the province.**_

**WHO WE SUPPORT**

The participants of our programs are often deeply impacted by their circumstances which can become barriers to living safely and independently in the community. Trauma, homelessness, poverty, addictions, discrimination, sexual exploitation, societal stigmas, and lack of access to resources are some of the barriers our participants face every day.

**MAKE AN IMPACT**

Being a part of the Turning Leaf team means you will have the opportunity to make a direct and positive impact on people’s lives every day. The work is challenging in all the best ways and deeply rewarding. Many of our employees say they have found their life’s purpose while working here.

Turning Leaf provides ongoing, meaningful training to ensure we remain an industry leader and that our employees have the skills and confidence to be successful in their careers. We are an organization that pledges to uphold a workplace culture of inclusion, diversity, compassion, and respect.
- **New Hire Incentive Program: Full/Part-Time new hires will receive a $200 bonus after six months of employment.**_

**INTENSIVE HOME SUPPORTS CLINICAL CASE MANAGER JOB SUMMARY**

Turning Leaf Support Services’ IHS Support Division is designed to provide 24-hour, in facility, person-centered supports to adults (or individuals transitioning to adulthood) who are living with intellectual challenge, developmental disability and/or mental illness.

Reporting to the Director of IHS Services and Senior Clinical Case Manager, the IHS Clinical Case Manager is responsible for the operations of all services provided to all Turning Leaf participants within their assigned region (this may include Residential, Home Share, Cluster or Community Support contracts).

Specifically, the Clinical Case Manager is responsible for overseeing the treatment/support service, management and operation of the residential facilities, and ensuring that program objectives and individual support plans/contracts are delivered and developed and maintained according to organizational standards.

**ESSENTIAL REQUIREMENTS**
- Cover letter and updated resume
- 18 years of age or older
- Available anytime 35 - 40 hours p/week (Full time)
- Clear Criminal Record Check with Vulnerable Sector Check, (no older than 6 months)
- Clear Adult Abuse Registry Check (no older than 6 months)
- Clear Child Abuse Registry Check (no older than 3 months)
- Valid Standard First Aid / CPR Certification
- Completion of a Post-Secondary Education/Degree in Human Services is required
- A minimum of three years’ experience in providing service to intellectually challenged adults and those experiencing mental illness preferably in Case Management or Supervisory experience in the human services field is required
- Experience in the development of behavioural plans, risk management (organizational and participant related) and the person-centered approach is required
- Knowledge of behaviour modification, supportive communication, and the stages of change is required
- Experience working with individuals struggling with addictions
- Experience working with individuals with FASD, Schizophrenia, ODD, ARND, or ABI
- Dedication to continuous profession/skill development
- Experience effectively navigating through potentially high-risk situations through verbal de-escalation techniques, and the ability to stay calm in potentially high stress situations.
- Three employment references

**QUALITIES AND QUALIFICATIONS**

Turning Leaf IHS Clinical Case Manager must possess the capacity to be aware of and control one’s emotions. Moreover, IHS Clinical Case Managers must be able to handle interpersonal relationships judiciously, empathetically, and professionally while executing their responsibilities and providing Turning Leaf’s person-centered supports.

In addition, IHS Clinical Case Manager must possess experience with and skills in:

- Strong attention to detail, organization, task tracking and follow up
- Knowledge of residential licensing standards and ensuring their compliancy, along with the ability to understand and interpret legislation including federal and provincial (i.e., licensing, fire, VPA, etc.)
- Extensive