Education & Community Programs Coordinator

**TITLE**:Education & Community Programs Coordinator

**LOCATION**: 190 Hanlon Creek Blvd.

**HOURS OF WORK**: 40 hours/week; Tuesday - Saturday, some evening and weekend shifts

**TYPE**: Full time permanent

**Please note**:The Guelph Humane Society requires all employees to have received at least TWO vaccines for COVID-19.

**JOB SUMMARY**:
Under the direction of the Manager, Community Programs & Outreach, the Education & Community Programs Coordinator will coordinate all aspects of the Humane Education Program at the Guelph Humane Society and will assist with the delivery of community programs, outreach, and communications activities.

**KEY RESPONSIBILITIES**:

- Develop innovative curriculum and oversee the administration and coordination of the Humane Education Program (GHS Kids programs including: camps, birthday parties, PA days, community group tours and visits, and more.; Adult Education programs such as webinars and in-person events);
- Coordinate and oversee a small team of part-time GHS Kids Program Facilitators, Critter Camp Leaders, and volunteers including regular communication, mentoring, and scheduling for programs;
- Create and sustain a communication and marketing strategy to encourage recruitment and retention of program participants, including distribution, the development and execution of GHS Kids Club eNewsletter; and the creation of educational content for GHS communications channels such as Paw Press, GHS’s blog and social media;
- Research, develop, and implement (in conjunction with Manager, Community Programs & Outreach) new and existing community programs and initiatives that support the human-animal bond;
- Deliver and/or facilitate webinar and in person education programs;
- Maintain program registration, respond to inquiries, manage the program schedule, research and schedule guest speakers, maintain the budget, and generally ensure the overall success of GHS programs;
- Conduct presentations and/or shelter tours for volunteers, special interest groups, and the general public;
- Evaluate and report on the impact of the organization’s education and community programs;
- Respond to inquiries about the education and community programs and ensure that members of the public receive a high-level of professional, prompt and friendly service;
- Collaborate with other departments on organizational-wide initiatives;
- Embrace and consistently enact organizational values of respect, caring, integrity and partnership, supported by being authentic and accountable to yourself and the whole team;
- Perform other duties as assigned.

**KEY SKILLS AND QUALIFICATIONS**:

- Post-secondary education in a related field preferred, with 2-3 years experience working with community members and/or children, youth and adults; understanding of animal welfare is considered an asset;
- Experience and comfort in handling domestic animals of all types and knowledge of animal care/responsible pet ownership;
- Experience developing new programs, administering programs and evaluation;
- Demonstrated ability to provide advice, education and support to the public in a non-judgmental, empathetic and compassionate manner;
- Experience or training in project-management with ability to work under pressure, manage multiple projects (multitask) and respond promptly to a variety of requests in a high-paced and reactive environment; Superior organizational skills;
- Excellent written and presentation skills, with ability to adapt to different situations and audiences; Comfortable presenting to groups and motivating volunteers and participants;
- Demonstrated excellence in customer service and public relations skills, with the ability to handle large groups, difficult clients and high stress situations;
- General knowledge of on-boarding and training;
- Demonstrated ability to work in team environment and communicate positively and effectively with a variety of audiences;
- Proficient in Microsoft Office and demonstrated ability to learn new software quickly; experience with Raiser’s Edge and design programs, such as Canva, considered an asset;
- First Aid and CPR Certified required; Safety conscious with demonstrated knowledge of best practices in health & safety;
- Valid Ontario Driver’s License with access to a vehicle; clear Police Record Check including Vulnerable Sector screening.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$44,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Guelph, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a minimum of 2 years delivery curriculum to children?
- Do you have a minimum of