Territory Manager
12 hours ago
No Relocation Assistance Offered
146840 - Montreal, Quebec, Canada
**Territory Manager - South of Quebec Region (This territory includes regular travel to the cities of Drummondville, Trois-Rivières, Sainte-Hyacinthe, Sherbrooke and surrounding areas)**Job summary**:
**The Hill’s Territory Manager (TM) is responsible for managing an account base of veterinary clinics and specialty pet retail stores. You'll focus on building net sales, product mix, market share and Hill’s product endorsement within those clinics and stores. The TM will need to stay abreast of the competitive climate in the assigned territory to ensure appropriate actions take place to drive the business.**
**TMs will provide a direct interface with veterinary professionals at the practice level to ensure the highest levels of veterinary endorsement for Hill’s brands. Ensure Hill’s is the strategic partner of choice in the assigned clinics and gain professional and business support to grow sales.**
**TMs will provide a direct interface with specialist pet retail operators at store level to ensure optimal execution of Hill’s principles, ensuring Hill’s is the strategic partner of choice in the assigned stores and gaining business support to grow sales.**
**Principal Duties & Responsibilities**:
**Product Knowledge**
- **Develop and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study**
**Territory Management**
- **Achieve territory sales targets**:
- **Plan and execute call value (coverage, frequency, productivity) for the territory, based on account classification and required activities**:
- **Timely call reports and record maintenance for the territory**:
- **Review the potential of accounts within the territory (every year)**:
- **Promptly identify new accounts and secure a strong presence and endorsement for Hill’s brands**:
- **Maintain accurate records in the Hill’s reporting system**:
- **Leverage all Company available tools to drive execution (HIPP, Product POS, Detailing material, Staff Feeding, VIP Market, Sampling, Trial, Product Distribution drive, etc.) Clinic / Store Business Development**:
- **Develop deep knowledge of the customers’ business and organization; build a network with key decision makers / key influencers in the vet practice and specialty pet store in the assigned territory**:
- **Maintain regular contact with Health Care Teams (HCTs) / store personnel and key influencers**:
- **Provide best in class professional support (detailing, in-clinic/store seminars, technical training, merchandising), reaching all key stakeholders in specified practices and stores**:
- **Identify opportunities in the assigned customer base and develop technical and business propositions that meet the needs of both Hill’s and the customer, resulting in BRMO leadership and superior 6P execution in clinics and stores**:
- **Implement commercial activities to ensure**:
- **Awareness, full distribution and active endorsement by the veterinary**
**profession of Hill’s products and services in all core disease categories**
**(clinic)**
- **Full distribution, excellent visibility and active endorsement of Hill’s products by the store staff**:
- **Rapid acceptance, endorsement, and distribution of new products**:
- **Establishment of shelf space and adequate inventory within each**
**clinic/store**
- **Establishment of merchandising and practice protocols to Hill’s standards**:
- **Increase recruitment of new users to Hill’s brands (e.g. active recommendations, trial programs)**:
- **Develop and implement annual joint business/action plans for key veterinary clinics/specialty pet stores, which achieve both the needs of customers and Hill’s overall commercial objectives**:
- **Schedule regular (quarterly) business reviews with the Decision Maker in key veterinary clinic/specialty pet stores to assess the results versus the agreed goals and adjust plans accordingly**
**Business & Financial Management**
- **Monitor achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate**:
- **Manage the assigned budget and ensure timely and accurate submission of payment requests**:
- **Timely and accurate submission of T&E expenses**
**Meetings & Conferences**
- **Represent Hill’s at meetings/conferences e.g. Trade shows, Local and National meetings, Client Meetings, Clinic/Store Special events**:
- **Keep abreast of trends and of competitive activity in both the veterinary profession and pet retail environments and share this information with the Head Office in the appropriate forums**
**Basic qualifications**:
- **Bachelor’s Degree with previous sales experience OR 2 year Associate Degree with Registered Veterinary Tech credentials (DVM preferred)**
**Preferred qualifications**:
- **B.S. in biology, chemistry, health-related, nutrition,
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