Audio Video Technician

**What will you be doing**: You will be installing the coolest Technology in the WHO's WHO of companies across Canada. When you join the company, you're joining a group that doesn't pull any punches, gives credit where and when it is due, and appreciates an innovative spirit. We know that our customers aren't going to have a great experience if our staff doesn't have a great experience. This is why we focus on core values, train on a solid customer service vision, open the financial books to everyone, and "share the gain" when the company wins financially, everyone wins. Let's face it, we spend a significant amount of our time during the week with our colleagues. Thus, your work life can have a profound effect on your general happiness. Wouldn't you want to spend your work week with people who you trust, respect, and who share your passion for doing a great job? We do. Low in politics, high in ethics. The AV Install Technician works in collaboration with the Project Manager and Lead Technician to interpret each system's scope and drawings as a part of the Installation Team to ensure a successful installation of each assigned project. The AV Install Technician must perform their job with little direct supervision and will be accountable for all physical elements of each Project assigned. **PRIMARY RESPONSIBILITIES**: - Participates in the installation of all AV system cabling and devices - Participates in testing of system components to assure system completeness and operation - Turns in daily activity sheets - Responsible for the security and transportation of all equipment and hardware - Ensure all work complies with company policies, procedures, standards, and conventions - Assure each system's physical completeness is in accordance with installation drawings - Maintaining equipment inventory, hardware, and tools - Maintain proper safety practices **KNOWLEDGE AND SKILL REQUIREMENTS**: - One or more years working experience in the A/V field in an installation or field-engineering capacity - Proficient in the use of personal computers including such programs as Microsoft Office Excel, Outlook, and basic networking skills - Experience with Microsoft Teams, Webex, Zoom, and other conferencing platforms. Experience in the use and configuration of AV equipment including the following systems and manufacturers; (AMX, Crestron, Extron) - Audio DSP configuration experience (Biamp, BSS/Crown, QSYS) Digital video switching, routing, distribution, and displays (Crestron, Extron, NEC, Samsung, Sharp) - Experience in IP network systems as related to audio visual equipment. Ability to train and mentor customers on operational procedures of technical equipment - Excellent written and verbal communication skills - Responsible, self-motivated, self-starter, personable and well-organized - Superior customer service skills with both internal and external customers - Ability to manage multiple tasks simultaneously - Ability to demonstrate planning, organizing, and implementing skills which allow the successful completion of a project by a specific due date - Must be able to read and effectively interpret general business documentation, technical specifications, drawings, and Gant Charts **Must possess a valid driver's license.** **WORKING CONDITIONS**: Mostly working at customer worksites and/or active construction sites. Ability to stand and walk for periods of time exceeding 60-minutes. Ability to lift and carry up to 50 pounds of equipment. **Benefits**: Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan **Schedule**: 8 hour shift Monday to Friday Overtime Weekend availability Willingness to travel: 15% (Preferred within Canada)