Scheduling Systems Education Specialist

4 days ago

Kelowna, Canada Interior Health Authority Full time

Interior Health is looking for a Scheduling Systems Education Specialist to join our team on a casual basis at our Kelowna location.

This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.

In accordance with the established vision and values of the organization, the Scheduling Systems Education Specialist is responsible for providing a range of education, planning, instruction and support to patient scheduling staff. This role plans, organizes and delivers training sessions and provides support related to the implementation of patient scheduling software.

**Typical duties and Responsibilities**:

- Develops and maintains educational materials and course curriculums tailored to support administrative and clinical staff on the recommended use of patient scheduling systems by performing duties such as:

- Liaising with vendors and collaborating with other Interior Health Teams to create and/or update end user training materials.
- Developing course content and training schedules using a variety of tools and programs delivered through various mediums.
- Plans, organizes, and delivers virtual and in-person, one-on-one and group training/educational sessions on the recommended use of clinical information systems relevant to patient scheduling services in accordance with adult learning principals by performing duties such as:

- Communicating and collaborating with clinic management and staff on training needs and training schedules.
- Liaising with designated users to understand training needs/requirements.
- Leveraging Digital Health Patient Scheduling Team skill sets to assist with the delivery of education to end users as required.
- Supports the adoption and implementation of recommended patient scheduling workflows by performing technical demonstrations and providing ongoing training and support tailored to end users in a variety of program areas. Refers issues as required to analysts, operational teams and/or appropriate resource person in accordance with established guidelines.
- Provides coaching and facilitation support to improve office and clinical workflow efficiencies through the optimized use of relevant clinical information systems based on the individual needs of a clinic or program area. Identifies workflow challenges and recommends possible solutions or resources to improve efficiencies such as the use of templates, letters and reports.
- Supports the adoption of best practices and supports continuous quality improvement.
- This position will be required to travel in accordance with IH policies, to various IH sites to deliver education programs and consult with end users as required/directed. A moderate to extensive travel requirement is expected.
- Provides input into the development of department standards, methods and procedures.
- Performs other related duties as assigned.

**Education, Training and Experience**:
Grade 12, completion of a recognized two (2) year diploma program in adult learning/education or computer systems technology, plus two (2) years recent, related experience or an equivalent combination of education, training and experience. Valid Class 5 Driver’s License.

**Skills and Abilities**:

- Ability to type.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Physical ability to carry out the duties of the position.
- Ability to operate related equipment.

  • Scheduling Systems Education Specialist

    2 weeks ago

    Kelowna, Canada Interior Health Authority Full time

    Interior Health is looking for an experienced Scheduling Systems Education Specialist to join our team on a full time permanent basis out of our Kelowna location. **What we offer**: - Employee & Family Assistance Program - Employer paid training/education opportunities - Employer paid vacation - Medical Services Plan - Employer paid insurance premiums -...

  • Control System Specialist

    4 days ago

    Kelowna, British Columbia, Canada RVSA (Ron van Steenoven & Associates Ltd.) Full time $60,000 - $80,000 per year

    Company DescriptionRVSA (Ron van Steenoven & Associates Ltd.) provides engineering, control and safety systems, technical services, panel fabrication, and project management primarily for industrial applications such as power plants, medical power/steam plants, oil & gas, SAGD, solar applications and mining. We have a reputation for delivering custom control...

  • Child Life Specialist

    1 week ago

    Kelowna, Canada Interior Health Authority Full time

    Position SummaryA permanent full-time opportunity exists for a Child Life Specialist to join the welcoming Pediatrics team at the Kelowna General Hospital in beautiful Kelowna, B.C. Who are we looking for?We are seeking a compassionate and skilled Child Life Specialist who is passionate about supporting the emotional, social and developmental needs of...

  • Remote Education Case Manager – Student Tutoring Ops, PTO

    4 weeks ago

    Kelowna, Canada Tutor Me Education Full time

    A leading educational service provider is seeking an Educational Case Manager to manage virtual tutoring services and support operations. The candidate should have strong communication skills, a Bachelor's Degree, and experience in a virtual team environment. Responsibilities include managing instructor schedules, tracking student progress, and providing...

  • Child Life Specialist

    4 weeks ago

    Kelowna, Canada Interior Health Authority Full time

    OverviewA permanent full-time opportunity exists for a Child Life Specialist to join the welcoming Pediatrics team at the Kelowna General Hospital in Kelowna, B.C.Who we are looking forWe are seeking a compassionate and skilled Child Life Specialist who is passionate about supporting the emotional, social and developmental needs of children and families...

  • Mathematics Education Specialist

    4 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada DataAnnotation Full time

    Overview Join to apply for the Mathematics Education Specialist role at DataAnnotation. We are looking for a Mathematics Education Specialist to join our team to train AI models. You will measure the progress of AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. An expert level of mathematical reasoning is required....

  • Clinical Information Specialist

    2 weeks ago

    Kelowna, Canada Interior Health Authority Full time

    Position SummaryInterior Health is looking for an experienced Clinical Information Specialist to join our team on a full time term basis at our site in Kelowna.This position is expected to last until approximately the 30th of April 2026.In accordance with established vision and values of the organization, the Health Information Practitioner performs...

  • Clinical Information Specialist

    2 weeks ago

    Kelowna, British Columbia, Canada Interior Health Full time $70,000 - $110,000 per year

    Interior Health is looking for an experienced Clinical Information Specialist to join our team on a full time term basis at our site in Kelowna. This position is expected to last until approximately the 30th of April In accordance with established vision and values of the organization, the Health Information Practitioner performs technical functions such as...

  • Junior Systems Support Specialist

    2 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Taskify AI Full time

    Junior Systems Support Specialist (Remote) Join Taskify AI as a Junior Systems Support Specialist for 100% remote work. This role supports content development, research, data organization, and digital workflows. Job Title: Junior Systems Support Specialist (Remote) Location: Remote (US, UK, Canada, Australia, New Zealand, Ireland) Compensation: Competitive...

  • Clinical Nurse Educator

    7 days ago

    Kelowna, Canada Inizio Engage Full time

    Virtual Clinical Nurse Educator - Women's Health Job Description   Deliver virtual or telephonic educational support to healthcare professionals (HCPs) and their staff within the field of women’s health—specifically contraception—across primary care and specialist settings. Ensure all interactions meet the standards set by the company and client.  ...