Team Leader

1 week ago

Ottawa, Canada Indigo Park Canada Inc Full time

**Team Leader (Part time/Permanent)**

We are currently looking for a Team leader for the parking at The Ottawa Hospital. The Team Lead must ensure we consistently meet customer and client’s expectations by providing excellent customer service. They are also the ambassador for the company as well as the venue and they will oversee the other employees.

Duties & Responsibilities:

- Supervising and supporting the staff members
- Calculate the parking charges and collect fees from customer, making change and cash handling (if applicable)
- Logging all tickets in the log sheet
- Replenish ticket supply and manage ticket inventory
- Assist customers on how to use pay stations through intercom systems
- Ensure all signs are posted and in good condition
- Monitor lot and check for parking space availability
- Manage, assist and advise clients on the parking rules and procedures (prices, troubleshooting, opening hours, etc.)

Working Conditions:

- Must be able to stand and walk for long periods of time
- Must be able to work outdoors in all weather conditions and frequent exposure to all temperature conditions

Required Qualifications:

- Excellent interpersonal and customer service skills
- Management experience
- Cash handling experience is an asset
- Punctual, mature, and reliable

Indigo Park Canada is the leading provider of parking, transportation, logístical and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process_._

**#IPC-2**

**Job Type**: Part-time

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift

**Experience**:

- Supervising: 1 year (required)

**Language**:

- English (required)
- French (required)

Work Location: In person

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