Community Support Worker Richardson

Are you interested in making a difference in the lives of marginalized populations?
The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone.
Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement.
We have one (1) permanent full-time position located in Calgary.
Working days Monday to Friday from 08:00 to 15:00. Total hours of work per week are 37.5.
This posting closes on November 7, 2025.
Program Summary
The Calgary Alternative Residential Services (CARS) program assists individuals with developmental disabilities to become more independent through skill acquisition, empowerment and full inclusion in society, thus improving their quality of life. The CARS program focuses on ‘person-centered planning’ - people supporting people - based on the individual’s needs. Through a self-directed process, the individual will be assisted in identifying areas of support that are important to them and will contribute towards their personal goals.
Job Summary
The Community Support Worker Richardson (CSW) is an experienced disability worker who gives direct support to individuals with complex support needs (combination of developmental disabilities, mental health issues, and/or complex medical needs). The complexity of the individual’s needs and supports require more specialized education/training related to dual diagnoses and/or medical conditions and experience covering a broader range of services and supports.
This role supports clients to build a strong sense of empowerment, the ability to make positive decisions and help establish themselves as a part of their community and provide development and stability in our client’s daily activities.
This role is responsible for establishing professional boundaries with the client, providing guidance to the client regarding emotional support, daily living skills, and engaging with community resources based on the goals laid out in their Individual Support Plan (ISP).
This role takes part in planning, risk assessment, carrying out behaviour support plans and tracking medical and/or behaviour concerns. This role may require additional training, such as Lifts and Transfers Training, Safe Food Handling, and/or Behaviour Supports.
**Key Responsibilities to**:
Client
- Establish respectful and professional boundaries while developing positive working relationships with clients
- Assist clients in the development and monitoring of goals and objectives indicated in their Individual Support Plan (ISP)
- Support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation and leisure activities, and management of health-related matters as directed by the client coordinator
- Stay current on all individual health concerns and/or behaviours of concerns
- Follow any behaviour support plans for medical needs or behaviours of concern
- Administer medications as prescribed by the individuals’ physicians or specialists
- Assist with any required individual personal care which includes feeding, toileting, bathing, changing, grooming and dressing
- Provide any required physical or mechanical lifts and transfers
- Establish and maintain a positive professional working relationship with client guardians and other client supports where applicable
- Adhere to all cleaning protocols, ensure facility and environments are clean, hygienic and organized, ensure household laundry is completed
- Complete meal preparation for individuals and ensure meals meet individual care expectations and nutritional guidelines
- Provide person-centred, high-quality support to individuals with complex needs, including significant medical, behavioural, physical, or mental health challenges, in order to promote independence, dignity, and quality of life

Agency
- Understand and adhere to CASS Policies & Procedures and program specific expectations as defined in program Operations Manuals
- Complete client and agency specific paperwork in a timely fashion. This includes, but is not limited to, the submission of:

- Dayforce timesheets
- Monthly expenses
- Client Monthly Summaries
- Hazard Reports
- Staff Incident & Near Miss Reports
- Client Incident Reports
- Medical Review Reports
- Monthly Safety Checklist
- Behaviour tracking
- Shift notes
- Communication book notes
- Fire drills
- Other paperwork as required
- Adhere to Health & Safety policies in accordance to CASS policy & procedures and Alberta OHS legislation
- Maintain valid certification in all core training/employment requirements, and any additional training as assig