Queue Manager

**Role**:IT Service Management** **Location**:Regina, SK**: - Hybrid** **Duration - Long Term** **Exp Required: 5+ Years.** **Primary Skill** Service Management, Service Now **JOB DESCRIPTION**: Review queues for trends and seek opportunities to improve team services using data available in ServiceNow. Initiate escalations and manage severity 1 and 2...

**Role**:IT Service Management** **Location**:Regina, (HYBRID)** **Duration - Long Term** **Responsibilities** Review queues for trends and seek opportunities to improve team services using data available in ServiceNow. Initiate escalations and manage severity 1 and 2 incidents and RCAs on behalf of the team

**Team Manag**er**, BDC Operations** ** Reports to - Manager, BDC Operations** -- Location - OPEN** -- Quorum is currently looking for a Team Manager, BDC Operations to join our growing team.** -- THE COMPANY** -- THE OPPORTUNITY** -- Team Manager, BDC Operations** **-**Leading a team of Appointment Coordinators and Team Leaders, the BDC Team Manager will...

**Role: IT Service Management** **Duration: Long Term Contract (12+ Months)** **Location: Regina, SK** **Role Description: - ** Review queues for trends and seek opportunities to improve team services using data available in ServiceNow. Initiate escalations and manage severity 1 and 2 incidents and RCAs on behalf of the team. **Primary Skill** Service...

Hi , Hope you are doing good ! Please find the below urgent position with me if you are available in the job market, please reply with your updated resume. **IT Service Management** **Regina, SK ( Hybrid Role)** **Long Term Contract** **What client is looking for** Review queues for trends and seek opportunities to improve team services using data...

Hi , Hope you are doing good ! Please find the below urgent position with me if you are available in the job market, please reply with your updated resume. **IT Consultant - Service Now** **Regina, SK ( Hybrid Role)** **Long Term Contract** **What client is looking for** Review queues for trends and seek opportunities to improve team services using data...

Visionpool Business Services is hiring a HYBRID Product Analyst (ServiceNow). **Description of Duties**: - Stakeholder management and BA artifact management - Backlog grooming, refinement and sprint planning coordination with PO and Scrum master - QA the DEV work upon development completion for release readiness - UAT and DEMOs with the stakeholders - Work...

We have a position available for an IT Administrator in our Regina location. **Duties and Responsibilities**: - Monitor assignment queues for identity and access related incidents. - Coordinate with other business units to anticipate business changes that may require configuration changes - Document and Diagram Identity configurations. - Monitor Identity...

About the Role We’re seeking a Business Analyst to support enterprise collaboration and voice services across Microsoft 365 and hybrid IP telephony environments. You’ll translate business needs into clear requirements, lead governance and policy design, and partner with cross‑functional teams to enable secure, reliable communications—especially in...

Visionpool Business Services is hiring a HYBRID Service Now Administrator. Description of Duties: - Managing overall ServiceNow platform from administration to code migration to production. - Flexible to work off hours implement production changes. - Flexible to work in different technologies apart from ServiceNow. - Work in sprints and coordinate with...