Business Strategist

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As the Business Strategist, you will be responsible for providing ongoing strategic and operational support to Calgary Transit with a focus on priority projects. In this role, you will create and implement long-term strategies, research industry best practices, and analyze Calgary Transit data to develop political and strategic recommendations. You will work closely with leadership and cross-functional teams to identify opportunities, analyze market trends, and formulate strategic positions. Primary duties include:

- Develop and implement strategies and policies to guide business unit operations.
- Document processes and standard operating procedures.
- Build relationships with City staff, business partners, and external organizations.
- Identify and lead continuous improvement initiatives in Calgary Transit, develop new processes and systems to support business unit goals, and identify and address emerging trends and opportunities.
- Lead interdisciplinary teams to develop process improvements, support team building, undertake data gathering and analysis, problem identification and resolution, use project management skills, and support strategic procurement.
- Identify and evaluate existing/emerging issues and develops plans, strategies, and tactics to address issues and monitor for improvement/resolution.
- Develop reports, presentations, and deliver recommendations to departmental teams, business unit leadership, management teams, the public and City Council.
- Produce memos, briefing notes, presentations, business cases, data and financial analysis and procurement documents to meet Calgary Transit's requirements.

**Qualifications**
- A degree in Commerce, Business Management, Operations, Urban Studies, Public Policy, Economics, or a related discipline with at least 5 years of experience including strategic planning, business analysis and policy development.
- Experience with successfully implementing process and service improvement initiatives will be given preference.
- Experience in qualitative and quantitative research and analysis, Power BI reporting, dashboard development and Council report writing would be considered an asset.
- Strong analytical, problem solving, and strategic thinking skills as well as the ability to prioritize, build consensus among internal/external partners and influence without authority.

**Pre-employment Requirements**
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Calgary Transit
- Position Type: 2 Temporary (up to 18 months)
- Location: 840 32 Avenue NE
- Compensation: Pay Grade 11 $42.09 - 56.27 per hour
- Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
- Hours of work: Standard 35 hour work week
- Audience: Internal/External
- Job ID #: 309859