Injury & Illness Management Specialist

Injury & Illness Management Specialist Paladin Airport Security Services Ltd. ("PASS") provides effective and efficient screening services to ensure the safety and security of air travelers in Canada. As a Canadian-owned company, we are committed to providing friendly, respectful, and accessible services in both official languages. The **Paladin Difference**starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE If this sounds like a team that you'd like to join, we want to meet you Reporting to the Occupational H&S Manager, our **Injury & Illness Management Specialist** is responsible managing both non-occupational and occupation injury claims for the Pacific and Prairies Regions of Paladin Airport Screening Services. The Injury & Illness Management Specialist will provide liaise with employees, managers and workers compensation boards to ensure the safe and timely return to work for employees unable to perform their full duties. **Responsibilities** - Develop and implement a structured case management and graduated return to work framework for both occupational and non-occupational illness or injuries. - Manage the Injury Management program for the Pacific and Prairies Regions for employees unable to perform their regular duties due to occupational or non-occupational illness or injury - Actively facilitate transparent communication with all key stakeholders, including employees, management, unions, People & Culture, workers compensation boards, health services, and, if applicable, insurance representatives - Ensure confidentiality of all sensitive information is maintained when collecting functional information, developing and implementing return-to-work plans aligned with applicable laws and regulations - Evaluate functional capabilities and liaise with management to assess the Company’s ability to provide suitable, safe and productive modified work - Conduct the necessary follow-up with applicable stakeholders to minimize time away from work and prevent delays in return-to-work planning. - Conduct Ergonomic and Worksite Assessments to support safe job accommodations - Promote compliance with occupational health & safety regulations that pertain to the management of workplace injuries and return to work planning - Review job/physical demands and develop tailored return-to-work plans in collaboration with employees, physicians, unions, and management - Convene the Disability Management Team and case review meetings to ensure coordinated decision-making and progress tracking - Provide training and education to frontline staff and managers with respect to their responsibilities within Illness & Injury Management - Research, develop, and implement vocational plans to support employees who cannot be accommodated locally, including job searches and transitional work placements - Travel to worksites throughout the province occasionally on an as-needed basis. **Requirements**: - Post-secondary degree or diploma related to Illness & Injury Management, with a background in Kinesiology or Ergonomics preferred. - Minimum of five (5) years of work experience managing return to work plans, job site assessments and managing complex worker’s compensation claims. - Comprehensive knowledge of claims management best practices, workers compensation claims adjudication processes and analyze functional information within the context of the work environment. - Highly proficient in Microsoft Office Suite, specifically Outlook, Word, and Excel. - Passionate about continuous improvement and have experience developing return to work programs and training. - Strong communication skills, both written and verbal. - Exceptional critical thinking and problem-solving skills. - Able to prioritize & execute tasks in a time sensitive environment. - Strong team-building skills, with an ability to collaborate with a variety of stakeholders. - Experience working in unionized environments is strongly preferred. **This position will be fully office-based, located at Vancouver International Airport (YVR), or Calgary International Airport (YYC).** **Salary**: $90,000 - $100,000 **Additional Information**: