Service & Warranty Advisor

5 days ago

Winnipeg, Canada Ronds Marine Full time

Are you passionate about boating, snowmobiling or ATV's? This could be your chance to make your passion a career We are looking to add to our service team immediately.

Responsibilities include:

- Submit warranty claims and track warranty receivables
- File and claim service and safety bulletins or recalls
- Provide estimates and billing for insurance/MPI claims
- Provide convenient appointments for service and repair work
- Assist the service advisor with customer drop off and pick ups
- Assist the service advisor with scheduling the technicians time
- Inspect and photograph every product upon drop off and note any existing damages or potential required repairs
- Identify customer needs courteously, accurately recording and verifying customer needs on the repair order when customer is present
- Secure customer approval (including cost estimate, delivery time and method of payment, warranty) before repair work is started, and obtain customer signature on the repair order
- Call customers regarding additional work that may need to be performed and when work is completed

Powersports and/or marine knowledge an asset. Previous experience in a service department an asset

We understand the value of personal and family time and close for July, August and September long weekends, and are flexible with scheduling conflicts that may come up.

**Salary**: From $42,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: One location

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