Maintenance Technician

About Concert Properties

Putting people first is at the heart of the Concert story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate people who embody a desire to help each of us feel more connected to one another.

Since 1989, our real estate portfolio has grown to an asset value of $8 billion and includes condominiums, rentals, seniors' active aging communities, industrial and commercial properties, and public infrastructure projects across Canada.

**Position Summary**:
Reporting directly to the Operations Supervisor this role provides support in maintaining and operating various properties in Concert’s portfolio to a standard that enhances curb appeal and resident satisfaction. The role requires a varied technical skill set and the ability to work under varied conditions while upholding Concert’s high customer service brand.

**What you’ll be doing**:

- Perform repairs as per work orders and maintenance tasks as directed by the assigned Manager and when necessary call in sub-trades (within authorization limits).
- Expeditiously handle all building maintenance requests from residents/tenants in a professional and courteous manner as per the established protocol. Repairs include, but are not limited to:

- Minor electrical repairs such as changing various types of light bulbs, light switches, electrical outlets, and install light fixtures, change electrical ballasts (to 120 v only).
- Minor plumbing installations or repairs of faucets, toilets and associated piping, unplug drains/toilets and service various plumbing components.
- Minor hardware repair/replacement such as locks, door handles, and door closers.
- Minor drywall repairs and plaster work, painting and minor millwork repair and replacement.
- Minor general repairs such as grouting, floor repairs, door repairs/ installation.
- Conduct walkthroughs of building(s) and ground(s) as per the maintenance check list and action any minor problems that are noted. Bring problems to the attention of the Manager for further direction especially major issues such property damage, security system failures or HVAC issues.
- Check for and note any cleaning deficiencies and advise the RSM. Respond and attend to any cleaning problems immediately when cleaning staff are not on site or available.
- Conduct daily inspections of mechanical and electrical equipment located within the building including roof top equipment, sprinkler rooms and systems, elevator machine rooms, mechanical rooms and equipment, electrical rooms and electrical vault, and all and any other equipment.
- Assist with the preparation of vacant and available suites, performing necessary hands on maintenance tasks and as required scheduling trades to make ready for occupancy.
- Update and maintain all necessary maintenance records, such as inspection reports, service requests, incident reports, turnover sheets, and maintenance/contractor files.
- Monitor the building automated systems, security access and CCTV systems where applicable and update systems for timed events, access card activations, cancellations, etc. Investigate and rectify any operating discrepancies as may be necessary and as directed.
- Assist with and perform preventative maintenance to all building equipment and systems (where qualified and directed to do so) and where work is done by outside contractors, supervise to ensure that performance meet Concert’s standard and Work Safety Procedures.
- Assist contractors with removal of the compactor, pull cardboard and recycling containers from bins to street where required and general clean-up of compactor/garbage rooms on a regular basis.
- Participate in the fire and life safety procedures and fire drills and perform routine inspections and testing of the fire safety systems (such as testing of emergency generator once every month). Respond to emergencies as per the safety plan for the building.
- Monitor inventory of supplies and maintenance items and as required, within the scope of responsibilities and authorization of the Manager, issue purchase orders for goods and services
- Respond to break-ins, property damage, fires or floods and advise the Manager or Property Manager immediately and complete incident reports in detail.
- Respond to emergencies during business hours and participate in the rotation of Concert On-Call after hours services, as required.

**Required Knowledge and Skills**:

- Ability to physically carry out duties of a maintenance technician
- Must have good oral and written English skills
- Strong interpersonal skills to deal with resident, tenants, contractors and other staff in a professional manner
- Basic computer skills: use of Outlook, Word and Excel and smart phone operations
- Knowledge of governing legislation such as the Residential