Consultant, Disability Management

Req Id: 424300

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

**Key Responsibilities**:

- Review medical information on file.
- Evaluate medical workplace accommodation requests
- Conduct telephone interviews with the employee, and if necessary, with the employer and health professionals involved in the file, in order to obtain relevant data for decision-making.
- Conduct all written correspondence with the employee, the employer, health professionals and other organizations such as the RRQ and the CPP when necessary.
- Determine the need for medical assessments or any other type of assessment relevant to the management of the file.
- Interact with the various external parties involved i.e. treating physicians, medical experts, therapists, rehabilitation counselors and others;
- Provide the employee with the necessary support during the reintegration to work, including the determination of the terms of return to work and the necessary accommodations, in partnership with the employer and, if necessary, other stakeholders;
- Work in partnership with management and HR/LR to find solutions when specific situations arise in order to facilitate a suitable reintegration for the parties.
- Follow up on cases already accepted on long-term disability in order to plan the return to work at the appropriate time.
- Participate in conference calls with other company authorities if required by specific situations (litigation, accommodation or others).
- Support/coach the Short Term Disability Managers mandated by the Disability Management Group
- Participate in the development and implementation of processes;

**Critical Qualifications**:

- College or university degree in human resources, health or other relevant discipline;
- Two to five years experience as a Disability Case Manager;
- Excellent judgement and discretion, as well as confidentiality.
- Good customer service skills, excellent interpersonal skills and the ability to interact with all levels of clients, including employees, divisional leaders, vice presidents, health care professionals and other team members in a confident, cordial and professional manner
- Excellent prioritization and organizational skills
- Excellent communication skills (oral and written)
- Strong teamwork skills;
- Knowledge of SIGMA-RH software (an asset)
- Knowledge of SAP (an asset);
- In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**: Management

**Job Status**: Regular - Full Time

**Job Location**: Canada : Quebec : Montreal

**Work Arrangement**: Hybrid

**Application Deadline**: 06/27/2025

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supp