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Newstar ERP Specialist

3 weeks ago

Edmonton, Canada TACADA Full time

**About Us**:
Daytona Homes and City Homes, a Tacada company has been a leader in the home building industry since 1993. Providing superior crafted homes and exceptional customer service across western Canada as we continue to grow into the future. Offering opportunities for both personal and professional growth, excellent earning potential and, most importantly - having fun. We want to give our customers the best home buying experience possible and that starts with the best employees. We can’t wait to work with you.

**How We Work for You**
- Competitive wages
- Health and dental benefits immediately upon hire
- Employee Assistance Program
- Inclusive work environment
- Volunteer opportunities
- Employee pricing for Daytona home purchases
- Tuition support
- RRSP Matching
- On-site gym

**Responsibilities**
- **System Administration**:_
- Responsible for system administration of Newstar and BuildPro software and cloud services
- Perform problem investigation, analysis and provide resolution for Newstar and BuildPro
- Maintain Newstar and BuildPro, including updating job schedules templates, and solving synch issues
- Maintain in-depth knowledge in the Newstar and BuildPro functional processes and features
- Monitor all Newstar/BuildPro system interfaces and maintain uptime
- Remain current on all software updates and ensure that updates and changes to software are communicated to the appropriate parties
- Creation, implementation, maintenance, and training of Newstar and BuildPro related projects
- Test and validate all new system projects and new releases in Newstar ERP and BuildPro software
- Identify improvement opportunities in processes, procedures, workflow, and system maintenance

**End-User Support**:

- Provide professional support for Newstar / BuildPro software issues
- Evaluate end-user software needs and recommend solutions
- Work with stake holders to recommend best practices to promote efficient use of Newstar by end-users
- Create procedures, documentation and training programs, that are consistent with best practices
- Provide end-user training on Newstar and BuildPro software including regular training programs
- Respond to all tickets in relation to Newstar questions, implementation, problem solving, maintenance requests, and training requests

**Requirements**:

- Strong understanding of all Newstar modules and their integration with one another, with particular knowledge of Newstar Enterprise Accounting
- Experience administering and maintaining Newstar Enterprise and Newstar Sales systems and processes.
- Critical thinking, cross-functional collaboration and training skills
- Strong written and oral communication skills
- Proven ability to learn new processes, research improvements, and create implementation plans
- Experience working in Estimating/Production with Newstar is an asset

Application question(s):

- Do you have direct experience with Newstar or BuildPro?

**Location**:

- Edmonton, AB T5S 1J7 (required)

Work Location: In person