Operations Associate

2 days ago

Mississauga, Canada Alba Inc. Full time

We are looking for an **Operations Associate** to join the team. As an Operations Associate, you will get to work on several impactful projects throughout the team to help us provide a best-in-class experience for our customers.

**Responsibilities**:

- Implementcompany's onboarding process with various clients/merchants
- Improve our relationships between company and our partners. Ensure that we are providing the best possible support in the most efficient way possible.
- Use your findings to refind the onboarding process. Identify pain points and collaborate with a team to overcome them.
- Point of contact to our payment service providers

**Job Qualification**:

- You are customer-obsessed, naturally curious, and undaunted by complex problems
- A good communicator, collaborator and team member who looks to fill in gaps and make a difference
- Hunger to learn technology and productivity tools
- Confidence to ask questions contributes ideas, and invite continual feedback
- Exceptional time management, and multitasking capability. You thrive in an environment of uncertainty and change.
- Ability to understand, and communicate technical requirements and its impact on the business

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

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