Hotel Housekeeping Manager

7 days ago

Saskatoon, Canada Heritage Inn Hotel & Convention Centre Full time

**_The Heritage Inn Hotel & Convention Centre is looking for a Housekeeping Manager to join their team_**

**This position will include**:

- Implement and provide ongoing evaluation of the hotel standards and work performance procedures for the housekeeping and laundry departments
- Thoroughly inspect rooms that are cleaned each day
- Monitor assigned areas through inspection rounds to ensure that quality standards and departmental policies are being met
- Assist with hiring, training and supervision of all Housekeeping and Laundry staff and provide effective ongoing training for all new and existing staff as determined in the evaluation process
- Ensure work areas, equipment and laundry facilities are kept functional and orderly at all times
- Assist with conducting performance evaluations of department staff and department staff meetings
- Respond to guest concerns and complaints quickly and efficiently
- Assist with the coordination of daily activities and schedules of all department staff
- Keep work areas stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department

**Who we are looking for**:

- Shift and weekend work is required
- Must be able to stand for long periods of time
- Must wear a uniform as per hotel standards
- Some physical labour and heavy lifting is required
- Must be able to perform efficiently under pressure and within time restraints
- Must be honest and trustworthy
- Must have well-groomed appearance at all times
- Ability to work cooperatively with all hotel employees
- Must know how to operate and perform routine maintenance on equipment in housekeeping and laundry department
- Must have physical stamina to maintain a rigorous pace of work
- May require some knowledge of basic computer operation
- Housekeeping Certification may be required

**Skill Requirements**:

- Excellent written and oral communication skills
- Excellent organizational and supervisory skills
- Must have the ability to handle and solve customer related concerns and complaints

**Knowledge and Training**:

- Extensive knowledge of provincial labour standards regulations
- Extensive knowledge of WCB regulations
- Recruitment, Training and Evaluation
- Short and Long-Term Planning
- Guest Relations
- Team Development
- Policy and Procedure Implementation
- Delegation
- Staff Coordination
- Problem Solving
- Discipline Maintenance and Conflict Resolution
- Complete knowledge of WHMIS program

**Industry Experience**:
2 years of previous experience as an assistant Housekeeping Manager is required.

**Job Type**: Part-time

**Salary**: From $15.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- housekeeping: 2 years (required)

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