Grocery Manager

Welcome to Amaranth where we're not just about providing stellar customer service - we're on a mission to craft an exceptional experience.

Imagine a community where local farmers and producers unite to bring wholesome, healthy food to our tables. As we expand in Alberta, Amaranth is thrilled to extend a warm welcome to new team members who share our fervor.

Joining the Amaranth community means embodying courtesy, friendliness, and efficiency. We don't just follow best practices; we set the standard. Every role contributes to maintaining a positive company image, ensuring that our customers and team members always leave with smiles. But it doesn't end there - our Team Members are versatile, ready to tackle any challenge inherent in the diverse range of responsibilities.

What sets a successful team member apart?

Picture someone who lives and breathes a holistic lifestyle, fuelled by a genuine passion. Someone who puts others first, going above and beyond to elevate the customer experience. A team player committed to growth, flexibility, and openness. Imagine a problem solver with a keen business sense, contributing to Amaranth's core values and goals.

At Amaranth, we're not just building a team; we're fostering a community of like-minded individuals dedicated to making a difference. If you're ready to be part of something extraordinary, where passion meets purpose, Amaranth is the place for you. Let's grow together and create a legacy of exceptional service, one smiling customer at a time.

**JOB DESCRIPTION**

**Job Title**:Grocery Manager **Department**:Grocery

**Reports to**:Store Manager, Category Grocery Manager

**Direct Reports**: Grocery Clerks

**Position Overview**:
The Grocery Manager plays a critical role in managing the Grocery Department at Amaranth. Accountable for minimizing out-of-stocks, ensuring product quality and freshness, providing strong team leadership, and fostering product knowledge, the Grocery Manager directly contributes to Amaranth’s vision of creating a better way for us to eat, live, and thrive.

**Values**:
Amaranth is a values-driven organization starting with how we hire right through to how we measure our work and hold our teammates accountable. Our core values are:

- Service to Others
- Seek First to Understand
- Solution-Oriented and Positive
- Going Above and Beyond
- Continued Education and Growth Focused
- Accountability

**Priority Accountabilities**:
These are the outcomes the team member is accountable for, as outlined in the accountability chart. These outcomes include:

- **Lead, Manage, and Hold Accountable (LMA)**:Provide clear guidance, leadership, and feedback to grocery team members, ensuring accountability and high performance.
- **Quality Control**:Maintain consistent quality standards throughout the Grocery Department, including proper product rotation, accurate pricing, and shelf-tag management.
- **Minimize Out of Stocks**:Collaborate closely with Category Managers to effectively manage inventory levels, proactively preventing out-of-stock situations, particularly for perishable and high-demand items.
- **Product Knowledge**:Continuously develop and maintain thorough knowledge of grocery products and communicate effectively to both team members and customers.

**Secondary Accountabilities**:
These accountabilities support the effective completion of the Priority Accountabilities:

- Foster strong communication between the grocery team, Store Managers, and Category Grocery Managers.
- Ensure accurate receiving of shipments, timely shelf stocking, rotation, and merchandising.
- Maintain detailed oversight of inventory reports, managing special orders, credits, transfers, and accurate system inputs.
- Ensure operational checklists and reports are consistently completed and any discrepancies are promptly addressed.
- Train and mentor team members on grocery operations best practices.

**Tactical Responsibilities**:
These are the processes that the team member is responsible for executing:

- Physical and electronic receiving of grocery shipments within 24 hours.
- Follow up promptly on damaged or mis-shipped items, managing credits and reporting as necessary.
- Oversee timely and accurate processing of special orders and transfers between stores.
- Conduct regular inventory checks including weekly master file reports, OOS, hole count, negative inventory, and discard reports.
- Maintain organized, clean, and safe back-stock rooms, coolers, freezers, and grocery aisles.
- Purchasing of perishables as needed, managing max levels, and minimizing out-of-stocks.
- Ensure effective end-cap management, set up, takedown, and merchandising in coordination with the Category Manager.

**Qualifications and Attributes**:

- Strong communication, leadership, and interpersonal skills.
- Previous supervisory experience within retail, preferably in grocery or food industry.
- Intermediate computer skills, especially database and inventory systems.
- Exceptional organi