Parts Advisor

2 weeks ago

Mississauga, Canada Humberview Group Full time

Are you detail-oriented? Do you enjoy understanding all of the little intricate parts that make up the vehicle whole? Then you might be a great fit for a Parts Advisor position_

The Humberview Group is looking for a **Parts Advisor** to join their team at one of our locations in Mississauga.

The Parts Advisor is responsible for providing exceptional customer service, selling, ordering and stocking parts for the dealership. The Parts Advisor will also advise customers on other available services, book appointments, and build lasting relationships.
- The Humberview Group _is one of Canada’s largest automotive groups with 5000 Vehicles, 21 Stores, and 19 brands. At HG, we put our people first, because without them, we couldn’t possibly deliver on our promise of serving you better, each and every day.

We believe, “our vehicles are great, but our people are exceptional”.

**Job Duties**:

- Greets all customers promptly on the telephone.
- Sells parts through the shop, by phone, over the counter to customers and telemarketing to customers.
- Assists walk-in and wholesale customers with the selection of parts, and informs customers about the product line.
- Provides price quotes and other related parts information via the telephone.
- Determines availability on out-of-stock items.
- Prepares orders daily for shipment, delivery or pick-up.
- Issues credit for parts returned.
- Processes buyout parts invoicing for posting.
- Assists with shipping/receiving when necessary.
- Performs other duties as assigned.

**What We Look For**:

- Previous parts experience is strongly preferred.
- Excellent customer service skills; working with internal and external customers.
- Ability to learn and utilize electronic parts catalogues.
- Ability to manage multiple priorities using good organizational and time management skills.
- Strong communication skills.

**Why Join HG**:

- A solid foundation of customers with over 60 years of business.
- Competitive compensation plan with health & dental insurance.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- An incredible opportunity for advancement within the organization. With 21 dealerships in the organization, the opportunities are readily available
- A leadership team that trains and mentors its staff to ensure success for new team members.
- No Sunday or holiday work, more time for your family.
- A fun place to work

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you

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