Program Lead

The program lead for Productivity courses must be familiar with Project Management principles and the Project Management Institute. A PMP designation would be an asset. Other preferred areas of expertise and familiarity would be in Operations Management, Quality Management, Lean Six Sigma and Leadership.

**Key Responsibilities**:

- Instructor Excellence
- Supports instructor excellence and best practices in all aspects including sourcing, recruiting, hiring, supervising, managing performance, and mentoring and coaching.
- Encourages instructor development and growth with training in learning platforms as required
- Ensures courses are delivered as scheduled and instructional deliveries are of high quality while also managing fluctuating staffing levels as a response to enrollment.
- Program Oversight
- Coordinates ongoing review, evaluation, and revision of program content to maintain relevancy, effectiveness, adherence to best practices, and connection to industry
- Identifies new program/courses and service needs, and assists in coordinating the financing, design, development, approval, and delivery of such new courses/services
- Has a rich understanding of industry and markets within area of expertise and seeks out, recommends, and provides portfolio representation at outreach activities within industry
- Engages with internal and external stakeholders, including developing partnerships, for the purpose of ensuring relevancy related to program content and delivery
- Assists with development of annual marketing plans and coordinates completion of marketing and student engagement materials
- Program level financial coordination and reporting in conjunction with the department manager.
- Completes program delivery planning and portfolio specific tasks within a cross-functional team.
- Program Quality
- Comprehensive and detailed understanding of continuing education products within area of expertise
- Implements principles of consistency and accountability to maintain quality control across program content and instructional delivery including developing and coordinating processes
- Proactively seeks out and makes recommendations for improvements to programming
- Responds to internal/external factors affecting portfolio delivery and best practices
- Student Support
- Responds to student feedback, resolves student complaints, and/or follows up on success stories related to instruction, evaluation, progression, program quality, etc.
- Participates in activities that relate to student recruitment, retention, and progression

**Skills & Abilities**:

- Strong communication skills, both written and verbal
- Employs high degree of initiative and independent judgment
- Strong interpersonal skills
- Ability to plan and manage a high volume of varied work
- Problem-solving, project and time management skills

**Qualifications**:

- Related post-secondary education and/or experience required.
- Previous supervisory experience
- Experience working in an adult learning environment ideally in with instructional experience

**Remuneration**:$79,795.82 - $105,715.48 annually, plus a comprehensive benefits package.

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 12 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Health and safety**

You can find the latest information on NAIT’s response to COVID-19 at nait.ca/covid19.

**Additional requirements**

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations