Dental Receptionist

4 days ago

Mississauga, Canada Heartland Health Full time

We are looking for an outstanding individual to join our team.

We are looking for a permanent **Full Time Dental Receptionist**.

Responsibilities include:

- greet patients
- register new patients according to established office protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into the computer system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply with requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- dispatch lab work appropriately
- collect payments from patients at the time of treatment
- inform patients of financial treatment plan options
- prepare claim forms for dental insurance
- arrange supporting documents for insurance claims
- sort and distribute incoming and outgoing mail
- monitor and maintain inventory of dental office supplies
- maintain a professional reception area
- safeguard patient privacy and confidentiality
- knowledge of Dentrix an asset

Dental experience and knowledge in Dentrix is an asset.

**Salary**: $20.00-$30.00 per hour

Expected hours: No less than 37 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

**Experience**:

- Dental receptionist: 1 year (preferred)
- Administrative: 1 year (required)

Licence/Certification:

- CPR Certification (preferred)

Work Location: In person

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