Claims Adjuster

9 hours ago

Edmonton, Canada SIRVA Canada LP Full time

SIRVA Canada LP is a leader in Canada’s household goods moving industry through its national network of Allied Van Lines and North American Van Lines agents. Since 1930 we’ve been helping individuals and families successfully relocate to new beginnings.

We are seeking an individual who is passionate about customer service, providing assistance to customers contacting us to report cargo claims or service delivery concerns, taking an active role in creating and delivering positive solutions, and working in a close-knit team focused on supporting the moving process from start to finish.

You are enthusiastic and able to quickly build a good rapport with customers and establish effective working relationships with experts in our system of professional moving companies and vendor community.

**Responsibilities**:

- Evaluate new cargo claims submissions, ensuring all facts, documentation and conversations are gathered and recorded in claims management system
- Engage with customers and consult with moving companies (agents) in driving toward timely and accurate responses and proper next steps
- Investigate and analyze relevant details surrounding root causes of claims or service issues
- Research household goods products, their value, and replacement or repair options
- Monitor outcomes to ensure quality assurance and that excellent customer service is achieved
- Adjudicate settlements in an equitable manner against policies, procedures and agreements
- Develop and maintain effective working relationships with agents and vendors
- Assist in the improvement and administration of claims and customer service management policies, procedures, and systems

Qualifications:

- College diploma or combination of completed high school education and tangible post-academic work experience
- Minimum 3 years’ experience within a customer service environment with preference for a background in claims adjusting
- Moving industry experience is an asset
- Excellent verbal and written skills with an aptitude for clear, courteous and concise communication, preferably in both English and French languages
- Strong organizational skills; high attention to detail while able to prioritize a heavy workload in a fast-paced environment
- Demonstrated superior negotiating skills based on a high degree of common sense and fairness
- Proficient in MS Outlook and Word, and functional knowledge of Excel
- Fluent in French preferred

**Salary**: $35,000.00-$52,000.00 per year

Schedule:

- Monday to Friday

  • Claims Adjuster Trainee

    2 days ago

    Edmonton, Canada Coast Claims Insurance Full time

    **Company Overview** Coast Claims Insurance Services is a premier firm in the insurance adjusting industry, as we expand our exceptional team in Edmonton. We are currently seeking to fill the role of Claims Adjuster Trainee. This exceptional opportunity is designed to accelerate your career growth, providing you with the chance to collaborate closely with a...

  • Property Claims Adjuster

    1 week ago

    Edmonton, Canada Coast Claims Insurance Full time

    **Company Overview** Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. **Why working for us**: At Coast, we're dedicated to cultivating a...

  • Claims Adjuster

    2 days ago

    Edmonton, Canada Kernaghan Adjusters Full time

    **JOB DESCRIPTION** - Reporting to the Alberta Regional Manager - Attending or investigating claims on behalf of our principals to: assess damages, create scopes of repair, interview claimants and witnesses and create scene diagrams - Reviewing policy wordings to determine coverage - Communicating findings of investigations in a detailed report format -...

  • Claims Adjuster

    4 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Sedgwick Claims Management Services Ltd Full time

    Claims Adjuster - Accident Benefits page is loaded## Claims Adjuster - Accident Benefitslocations: Canada Telecommutertime type: Full timeposted on: Posted 16 Days Agojob requisition id: R67146By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing...

  • Claims Adjuster

    2 days ago

    Edmonton, Canada Finning International Inc. Full time

    Company: Finning Canada Worker Type: Permanent Position Overview: Are you ready to make a significant impact in a dynamic and fast-paced environment? As a Claims Adjuster at Finning, you'll play a pivotal role in supporting our business units by ensuring efficient claims handling and risk mitigation. You'll be at the forefront of tracking, investigating,...

  • Claims Adjuster

    9 hours ago

    Edmonton, Canada Kernaghan Adjusters Full time

    **JOB DESCRIPTION** - Reporting to the Alberta Regional Manager - Attending or investigating claims on behalf of our principals to: assess damages, create scopes of repair, interview claimants and witnesses and create scene diagrams - Reviewing policy wordings to determine coverage - Communicating findings of investigations in a detailed report format -...

  • Claims Adjuster

    2 weeks ago

    Edmonton, Canada T & L Adjusters Ltd. Full time

    Are you an independent adjuster looking to make a change ? Maybe you’re an adjuster looking to try the IA life. Or maybe you’re in a completely different field, and want to try something new and interesting. T & L Adjusters is a full service, independent adjusting firm which has been in operation since 1980. We handle personal and commercial line...

  • Remote Claims Adjuster: Investigate and Resolve

    3 weeks ago

    Burnaby, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Sedgwick Claims Management Services Ltd Full time

    A leading claims management company in Burnaby is seeking a Claims Adjuster to investigate and manage insurance claims. This role requires excellent analytical and interpersonal skills, with the ability to negotiate settlements effectively. Candidates should possess post-secondary education and be either licensed or on the path to obtaining a license. The...

  • Claims Adjuster

    2 weeks ago

    Edmonton, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Claims Adjuster - Auto Claims, HYBRID (Edmonton, AB) We are currently looking to add experienced Adjusters to our team! Why join ClaimsPro? We are proud of our people and it shows:You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; Your career can grow into other lines of claims, branch...

  • Remote Claims Adjuster

    4 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Halton Hills, Victoria, Surrey, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, W, Canada Sedgwick Claims Management Services Ltd Full time

    A leading claims management firm in Canada is seeking a Claims Adjuster to manage mid-level general liability claims. The successful candidate will analyze claims, negotiate settlements, and ensure compliance with standards. A bachelor's degree or diploma is preferred, along with four years of claims management experience. Strong negotiation and...