Regional Director, People Development

Job Description:
**About Us**

Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. Offering Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, we combine expert care with unparalleled premium hospitality and amenities to deliver a personalized senior living experience.

At Amica, we are driven by the desire to be part of something bigger than ourselves. We are privileged to spend our days enriching the lives of seniors, their families and each other. Joining Amica means you’ll experience a strong sense of belonging, purpose, possibility, and growth.

Become part of a team where you can make a real impact in the lives of others each and every day.

**The Opportunity**

The Regional Director, People Development acts as the Human Resource Business Partner supporting up to 10 Amica residences across British Columbia (including the Island). This is an exciting opportunity for a well-rounded, seasoned HR Generalist who will thrive on providing hands-on support to a team of leaders who are passionate about making a difference in the lives of seniors and our team members. Based in Victoria you will travel frequently to our various residences both on the island and on the mainland to provide day-to-day support, guidance and solutions in employee & labour relations, talent acquisition, employee engagement, performance management, and onboarding and training. You are passionate about our culture and get energy from coaching leaders in alignment with that culture and strategy. As a strategic partner on the regional team, you will align on key people operations priorities and create and execute local action plans at residence level that are tied to key people operational metrics You will partner with the Centers of Excellence to execute national people management standards, processes, and solutions to address identified business needs. You recognize that every team has different challenges, and you can provide targeted support to ensure the success of the people operations at local level.

**What you will be doing**
- Working with Local Leaders and the Regional Team to identify, create and implement people solutions that enhance business performance.
- Working with Local Leaders to support forecasting recruitment needs and ensuring the residence maintains stable staffing (mínimal agency staff and low overtime).
- Supporting residence-based leaders in maintaining a best-in-class team member experience where all team members live the Amica culture and brand. Driving annual team member engagement survey participation and supporting action plans based on the results received.
- Participating as a member of the Regional Operations Team, including preparing for, facilitating and/or contributing to quarterly Business Performance Reviews. Analyze HR metrics and trends to develop insights and recommend proactive solutions to enhance people performance at each residence level.
- Supporting the execution of employee lifecycle people processes including but not limited to performance management, onboarding, training and the annual talent review and merit process.
- Ensuring team members are conducting appropriate basic training, meeting all regulatory training requirements and that all new hires complete full onboarding paths.
- Ensuring compliance requirements are met to minimize risk including exception reporting and hands-on follow up on Criminal checks, Reference checks, work permits and regulatory training.
- Providing support to all residence leaders on team member relations matters and following up to ensure culture is maintained and operational risk minimized.
- Partner with compensation and benefits teams as necessary to ensure competitive and equitable pay and benefits practices.

**What we’re looking for**
- You have a degree or diploma from a recognized University or College (degrees in Human Resources, Business Administration and/or Psychology will be considered an asset). A designation, CHRP or CHRL would be considered an asset.
- You possess a minimum of five (5) years of experience in a HR Generalist/HR Business Partner role, ideally supporting multiple locations while implementing HR initiatives that align with business needs.
- Although, there is specialist support available, basic experience supporting Labour Relations is preferred.
- You have comprehensive knowledge of current Employment standards, processes and best practices that drive a healthy workplace through effective recruitment and onboarding, employee engagement, development, rewards, and recognition.
- You are skilled at utilizing problem solving and coaching skills to support leaders in enriching the lives of our team members and leaders.
- You value relationships and are a natural collaborator.
- Ability to travel frequently within Canada as required.

**What you can expect from us**
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