Building Attendant

GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.
The building attendant is key to achieving the goal of creating exceptional service and best-in class resident experience through timely and efficient maintenance in the parking, exterior and amenity areas of the property. This role requires regularly scheduled on-call responsibilities after business hours which include and not limited to statutory holidays.
RESPONSIBILITIES
Operations
- Provide customer-oriented service to residents
- Perform cleaning tasks: litter pick-up, shovelling, pressure washing
- Maintain pool, hot tub, sauna and amenity BBQ’s daily
- Manage waste and recycling; conduct daily garbage pickup in parkade and exterior areas
- Maintain potted plants, shrubs, seasonal plantings and green roofs
- Monitor/ adjust irrigation systems, check roof weekly for debris or hazards
- Enforce parking rules with Resident Experience Manager
- Respond to snow and ice promptly
- Store hazardous materials with up-to-date MSDS
- Assist vendors/ contractors, complete work orders and support suite turnovers
- Conduct vacant suite checks for leaks, temperature or security issues
- Follow health and safety standards, clean mechanical areas regularly
- Maintain tools/ equipment and test elevators weekly
- Support deliveries and assemble items as needed
- Address environmental hazards and rule breaches

Customer Service
- Foster positive resident relations using a service-based approach
- Collaborate with team members to address concerns quickly and professionally
- Support resident satisfactions through prompt, ongoing communication
- Engage is resident/ staff events where appropriate

Administration and Reporting
- Document work orders in Yardi accurately
- Maintain snow removal logs seasonally
- Keep Safety Data Sheets current and compliant
- Maintain maintenance records per procedures
- Complete required training and participate in goal-setting reviews

QUALIFICATIONS
- 1+ years' experience in property maintenance; experience in property/hospitality preferred
- Highschool diploma with OHSA, WHMIS and First Aid Certification
- Knowledge of building systems and general maintenance
- Strong communication, professionalism and confidentiality
- Able to build cooperative team/ resident relationships
- Manage time effectively, work under pressure, adapt to change and prioritize tasks
- Flexible for day/ evening/ month-end work, including on-call emergencies
- Comfortable using apps on handheld devices

WHAT WE OFFER
- 3 weeks of vacation per year
- 3 paid personal days per year
- Half-day every Friday before a long weekend
- Eligible to participate in our annual performance based bonus program
- A comprehensive health benefits plan that supports you and your family
- Up to $2,000 annual education allowance
- Up to $5,000 annual mental health coverage
- A friendly, welcoming, and supportive culture
- Many social and team events

Our Business
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.
Our Commitment to Diversity
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.