IT Operations Technician

1 week ago

Hamilton, Canada Nucor Harris Rebar Full time

Vulcraft Canada, the local division of the largest joist and deck manufacturer, supplies quality products, on-time deliveries, as well as a breadth of offerings and innovative solutions to the steel construction industry. With strategically placed manufacturing locations in Ancaster, ON, Montreal, QC, Leduc, AB and Wetaskiwin, AB, Vulcraft Canada is able to successfully serve our customers throughout the Canadian market.

Nucor Business Technology (NBT) is seeking an IT Operations Technician to join our growing team. This position is responsible for configuring, operating, and maintaining various enterprise-wide systems and supporting internal IT partners across Nucor.
DUTIES AND RESPONSIBILITIES
- Act safely at all times with the ability to always initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards.
- Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition.
- Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference rooms, servers, access control systems and network devices.
- Create and support user accounts and group membership setups.
- Procure, set up, configure, distribute and troubleshooting all mobile devices.
- Work on projects and perform other duties as assigned.
- Other additional duties and responsibilities as required

MINIMUM QUALIFICATIONS AND EDUCATION REQUIREMENTS
- IT-related associate degrees or equivalent combinations of experience and education
- Minimum of 1 year of technical experience supporting users with computers/laptops, desk phones, mobile phones, and printers.
- Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals

PREFERRED EXPERIENCE
- Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems/cameras/badges.
- Experience with workstation imaging software and an MDM solution such as Intune.
- Customer support or helpdesk experience
- IT certifications, such as a current Comp TIA A+

SPECIAL DEMANDS
- Overtime may be required depending on business needs
- Work a rotational on-call IT support schedule to include evenings and weekends as assigned
- In office 5 days a week

Vulcraft Canada, Inc. is an Equal Opportunity Employer. Vulcraft Canada, Inc., is committed to providing accommodations for applicants with disabilities; please contact us if you require accommodation during the recruitment process.

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