Contract Philanthropy Associate, Donor Services

**Contract Philanthropy Associate, Donor Services**

As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.

**About Covenant House Vancouver**

Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

Working at Covenant House will be one of the most meaningful things that you’ll do in your life. However, you will be confronted with significant issues in this work and frankly, this work is not for everyone. In the course of doing your work, particularly for those doing frontline work, you will be exposed to the trauma of others. The youth we serve may also experience overdose, physical harm perpetuated by self or others and even death. Because we provide a relational model of care, the harms our youth experience can impact us in varying degrees.

We will provide more information on vicarious trauma during recruiting and on-boarding, to help you decide if Covenant House is the place for you.

**The Impact the Philanthropy Associate, Donor Services can make**:
At Covenant House Vancouver, our donors are essential partners in our mission to support youth experiencing homelessness. The **Philanthropy Associate, Donor Services** plays a vital role in ensuring each donor feels appreciated, valued, and connected to the impact of their generosity.

This role is responsible for maintaining accurate donor records and providing heartfelt, responsive support to donor inquiries. With a strong focus on stewardship and donor care, the Associate helps create meaningful experiences that inspire ongoing support and deepen relationships.

You’ll be part of a close-knit, passionate team that values collaboration, integrity, and innovation. We’re committed to fostering a welcoming and supportive workplace where you’re encouraged to bring your ideas, grow your skills, and pursue your passion for making a difference. Whether you’re just starting your journey in philanthropy or looking to deepen your nonprofit experience, we’re here to support your development.

Together, we work to create lasting change—and every interaction you have with our donors helps bring that vision to life.

This position is primarily in the office at 1280 Seymour Street with a possibility of a few days a month to work from home.

**How you will contribute**:

- Serve as the first point of contact on incoming phone calls, providing warm and helpful support to all callers
- Prepare and issue replacement donation tax receipts as required
- Support Philanthropy team with administrative tasks such a preparing envelopes, assembling mailings, and other donor correspondence
- Create customized donations forms for Philanthropy Officers as needed
- Maintain general office tidiness to support a welcoming and organized work environment
- Monitor and manage office inventory, including envelopes and other supplies
- Other duties as assigned

This position is offered as a fixed-term contract, ending on May 29, 2026

**Who are we looking for?**

**Education and Experience**:

- One to two years of related administration experience
- Experience with Raiser’s Edge database software is an asset
- Experience working for a non-profit and/or in an office environment is an asset
- Data base management and Gift Processing an asset
- An interest in philanthropy and learning new skills

**Competencies**:

- Strong interpersonal and communication skills; both written and verbal
- Organization and time management skills
- Demonstrated ability to work independently and in a supportive team environment
- Strong attention to detail
- Ability to meet deadlines
- Comfortable with repetition
- Comfortable working in multiple databases
- Microsoft Office including Outlook, Excel and Word

**Compensation**

Total Rewards

Beginning immediately, this position has extended health and dental benefits for you, your spouse, and your children, including generous counselling benefits.
- We were recognized as one of Canada’s Top 100 Employers in 2024_

Diversity, Equity & Inclusion

Covenant House Vancouver is a secular organization that welcomes and serves young people from all backgrounds. While the international federation to which we belong was founded in the 1970s by members of the Catholic Church, we are not aligned with any specific faith traditions.
- Persons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;
- Persons with visible (physical) and/or invisi